Back End Developer

dentsuaegis; Pune District; On-site; INR 1,400,000 - 2,100,000; Full time

Job summary

Dentsu Aegis Network in Pune invites a Managed Services Back End Engineer to support and enhance enterprise-grade backend systems for global clients. You will troubleshoot production issues, optimize performance, and collaborate across offshore/onshore teams, with a focus on reliability, scalable APIs, and secure coding practices.

Strong backend skills and experience in Java/Spring Boot, Node.js or .NET, plus CI/CD and observability tools, are valued.

Qualifications

• 4-7 years of backend development or managed services experience.
• Proficient in Java/Spring Boot or Node.js with exposure to other stacks.
• Experience with production support, incident management, and SLAs.
• Strong debugging, problem solving, and collaboration skills.

Responsibilities

• Design, develop, maintain, and support backend services, APIs, and microservices across enterprise apps.
• Handle incidents, service requests, minor enhancements, and production support within SLAs.
• Investigate and resolve production issues, performance bottlenecks, and data-related problems.
• Write clean, modular backend code using Java, Spring Boot, Node.js, Python, .NET, or equivalent.
• Develop and support RESTful APIs, SOAP services, and middleware integrations with error handling and security.
• Monitor and optimize backend performance, queries, and system reliability.
• Collaborate with cross-functional teams and maintain technical docs and runbooks.

Skills

Java / Spring Boot

Node.js

Python

.NET / C#

Microservices

REST APIs

SOAP

Cloud Platforms (AWS/Azure/GC)

CI/CD

Git-based workflows

SQL / NoSQL databases

Monitoring / Observability

Security best practices

Tools

Jenkins

GitHub Actions

GitLab CI/CD

Azure DevOps

Job description

Job Description

Managed Services Back End Engineer

About the Role

We're looking for a Managed Services Back End Engineer to support, maintain, and enhance enterprise-grade backend systems for global clients. You'll play a key role in ensuring application stability, resolving production issues, optimising backend performance, and delivering continuous improvements within a managed services environment.

This role is ideal for someone who has strong backend engineering skills, enjoys troubleshooting complex issues, and can work effectively in a fast-paced support and enhancement model.

Key Responsibilities

• Backend Development & Support: Design, develop, maintain, and support backend services, APIs, microservices, and integrations across enterprise applications.
• Managed Services Delivery: Work as part of a managed services team to handle incidents, service requests, problem tickets, minor enhancements, and production support activities within defined SLAs.
• Incident & Problem Management: Investigate, troubleshoot, and resolve application issues, production defects, performance bottlenecks, integration failures, and data-related issues.
• Hands-on Coding: Write clean, modular, scalable, and maintainable backend code using technologies such as Java, Spring Boot, Node.js, Python, .NET, or similar backend frameworks, depending on the project stack.
• API Development & Integration: Develop and support RESTful APIs, SOAP services, middleware integrations, and third-party system connections with proper error handling, logging, retry mechanisms, and security controls.
• Database Management: Work with relational and NoSQL databases such as MySQL, PostgreSQL, Oracle, SQL Server, MongoDB, or similar, including writing optimized queries, stored procedures, and troubleshooting data issues.
• Performance Optimization: Monitor and improve backend application performance, API response times, database queries, memory usage, and overall system reliability.
• Monitoring & Observability: Use tools such as Splunk, AppDynamics, New Relic, Datadog, ELK, Grafana, Prometheus, or CloudWatch to monitor applications, analyze logs, identify trends, and prevent recurring issues.
• Change & Release Support: Support deployments, hotfixes, configuration changes, release validation, smoke testing, and rollback activities as required.
• Root Cause Analysis: Perform detailed RCA for recurring production issues and implement preventive fixes or long-term solutions.
• Automation & Continuous Improvement: Identify opportunities to automate repetitive support tasks, improve operational efficiency, reduce manual effort, and enhance platform stability.
• Cross-functional Collaboration: Work closely with client stakeholders, product owners, business analysts, QA teams, DevOps engineers, and offshore/onshore teams to ensure timely resolution and quality delivery.
• Documentation: Maintain technical documentation, support runbooks, SOPs, troubleshooting guides, deployment notes, API documentation, and knowledge base articles.

Required Qualifications

• 4-7 years of hands-on experience in backend development, application support, or managed services delivery.
• Strong backend engineering experience in one or more technologies such as: Java / Spring Boot, Node.js, Python, .NET / C#, Microservices architecture.
• Strong understanding of REST APIs, SOAP services, JSON, XML, authentication, authorization, and integration patterns.
• Experience working in a production support or managed services environment with SLA-driven delivery.
• Good knowledge of incident, problem, change, and release management processes.
• Hands-on experience with databases such as: MySQL, PostgreSQL, Oracle, SQL Server, MongoDB.
• Ability to troubleshoot backend issues related to APIs, services, databases, integrations, jobs, and batch processes.
• Experience with logging, monitoring, and observability tools.
• Good understanding of cloud platforms such as AWS, Azure, or Google Cloud Platform.
• Familiarity with CI/CD tools such as Jenkins, GitHub Actions, GitLab CI/CD, Azure DevOps, or Bitbucket Pipelines.
• Strong knowledge of Git-based version control workflows.
• Understanding of security best practices including API security, encryption, access controls, secrets management, and secure coding.
• Ability to work on enhancements, bug fixes, support tickets, and minor development activities.
• Strong analytical, debugging, and problem-solving skills.
• Good written and verbal communication skills.
• Ability to work in a collaborative offshore/onshore delivery model.
• Willingness to work in shifts or extended support hours as required by project needs.

Deep Expertise In

• Backend application support and development
• REST/SOAP API troubleshooting and enhancement
• Microservices-based architecture
• Database query optimization and issue resolution
• Production incident handling and RCA
• Application logs, monitoring, and alert analysis
• Service availability, scalability, and performance tuning
• Error handling, retry logic,