Senior Style Associate - Cross Cut Road - Coimbatore

Kushals Fashion Jewellery; Coimbatore District; On-site; INR 167,000 - 234,000; Full time

Benefits offered by this job

ESI

PF

Job summary

Kushals Fashion Jewellery is hiring a retail sales associate in Coimbatore, Tamil Nadu. You will understand customer needs, recommend jewelry pieces, and handle queries with product knowledge to drive store targets.

Key duties include assisting with deliveries, online orders, stock replenishment, and maintaining a presentable store. The role requires 2 years in retail, basic computing skills, and a customer-focused attitude.

Qualifications

• Retail experience with a track record of meeting sales targets.
• Strong customer service and relationship-building abilities.
• Mentoring team members and handling cash transactions.
• Familiarity with POS systems and store technologies.
• Knowledge of visual merchandising and stock replenishment.
• Willingness to work varied shifts and maintain grooming standards.

Responsibilities

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and elevate complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Skills

Retail sales

Customer service

Sales target achievement

Cash handling

POS systems

Inventory management

Visual merchandising

Microsoft Office

Communication

Team mentoring

Flexibility

Punctuality

Education

Min HSC

Graduate with 2 years retail experience

Tools

POS systems

Microsoft Office

Job description

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and elevate complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Job Description

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and elevate complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Requirements

• Min HSC 2 years of retail experience/ Graduates with 2 years of experience in retail.
• Must be above 20 years of age and below 35 years of age.
• Basic computer skills and microsoft office
• Proven track record of exceeding sales targets consistently
• Experience in providing exceptional customer service and building strong customer relationships
• Experience in mentoring team members
• Experience in handling cash transactions and inventory management
• Proficient in POS systems and other relevant retail technologies
• Knowledge of visual merchandising principles
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts

Benefits

• ESI
• PF