Senior Style Associate -HYD - KOTHAPET

kushals.com; Hyderabad; On-site; INR 167,000 - 279,000; Full time

Job summary

kushals.com in Hyderabad, Telangana, India, seeks a customer-focused jewelry associate to understand needs and recommend pieces. You will handle inquiries, demonstrate product knowledge, and help reach sales targets while staying updated on new collections and promotions.

Role requires flexibility for shifts, support for deliveries, online orders, and store merchandising. Strong customer service, cash handling, and POS proficiency are expected to drive smooth store operations.

Qualifications

• Min HSC; 2 years of retail experience or graduates with 2 years in retail.

Responsibilities

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively; escalate complex issues as needed.
• Demonstrate strong product knowledge on features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities.
• Support store operations including deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Collaborate with the team for smooth operations.
• Show sensitivity addressing customer concerns and use good judgment.

Skills

Customer service

Sales targets

Team mentoring

Communication

Education

HSC / Graduate

Tools

POS systems

Job description

pillar Number-A1631, Shop no-11, 8-99, 68/1, LB Nagar Service Rd, opposite Paradise Hotel, Kothapet, Hyderabad, Telangan, India | Posted on 10/19/2026

• City pillar Number-A1631, Shop no-11, 8-99, 68/1, LB Nagar Service Rd, opposite Paradise Hotel, Kothapet, Hyderabad, Telangan
• Country India

Job Description

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and escalation complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Requirements

• Min HSC 2 years of retail experience/ Graduates with 2 years of experience in retail.
• Must be above 20 years of age and below 35 years of age.
• Basic computer skills and microsoft office
• Proven track record of exceeding sales targets consistently
• Experience in providing exceptional customer service and building strong customer relationships
• Experience in mentoring team members
• Experience in handling cash transactions and inventory management
• Proficient in POS systems and other relevant retail technologies
• Knowledge of visual merchandising principles
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts