Senior Style Associate - KCH - LULU MALL

kushals.com; Ernakulam; Vor Ort; INR 240.000 - 420.000; Vollzeit

Zusammenfassung

Lulu Mall is seeking a Senior Style Associate for KCH at Lulu Mall in Kochi. The role requires engaging with customers, understanding needs, and promoting jewelry collections.

You will support store operations, maintain visual merchandising, and ensure a high standard of service across shifts. The ideal candidate has 2 years of retail experience, strong communication skills, and a track record of meeting sales targets.

Qualifikationen

• Min 2 years of retail experience required or graduates with 2 years of retail experience.
• Age between 20 and 35 years.
• Basic computer skills including Microsoft Office.
• Proven track record of meeting or exceeding sales targets.
• Experience in delivering excellent customer service and building relationships.
• Experience mentoring team members.
• Experience handling cash transactions and inventory management.
• Proficient in POS systems and visual merchandising knowledge.

Aufgaben

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and escalate complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Kenntnisse

Retail experience

Customer service

Mentoring team

Cash handling

POS systems

Visual merchandising

MS Office

Shift flexibility

Ausbildung

HSC or Graduation

Tools

Microsoft Office

Jobbeschreibung

Senior Style Associate - KCH - LULU MALL

34/1000, Old NH 47, Edappally Junction, Nethaji Nagar, Edappally, Kochi, Ernakulam, Kerala 682024, India | Posted on 11/05/2026

• City 34/1000, Old NH 47, Edappally Junction, Nethaji Nagar, Edappally, Kochi, Ernakulam, Kerala 682024
• State/Province Kerala
• Country India

Job Description

Understand customer needs and recommend suitable jewelry pieces.

Handle customer queries effectively and escalates complex issues.

Demonstrate strong product knowledge, including features and benefits.

Communicate product value and support store sales targets.

Stay updated on new collections and promotions.

Adapt to shift timings, store requirements, and transfers within the cluster.

Maintain punctuality and take on additional responsibilities as needed.

Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.

Ensure the store is clean, presentable, and visually appealing.

Follow SOPs, policies, and theft-prevention protocols.

Work collaboratively with the team to ensure smooth operations.

Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Requirements

• Min HSC 2 years of retail experience/ Graduates with 2 years of experience in retail.
• Must be above 20 years of age and below 35 years of age.
• Basic computer skills and microsoft office
• Proven track record of exceeding sales targets consistently
• Experience in providing exceptional customer service and building strong customer relationships
• Experience in mentoring team members
• Experience in handling cash transactions and inventory management
• Proficient in POS systems and other relevant retail technologies
• Knowledge of visual merchandising principles
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts