Senior Style Associate - CHN - Thoraipakkam

kushals.com; Chennai District; On-site; INR 250,000 - 380,000; Full time

Job summary

kushals.com in Chennai is seeking retail professionals to understand customer needs and recommend suitable jewelry pieces, while maintaining a visually appealing store and delivering excellent service.

You will stay updated on new collections and promotions, adapt to varied shifts, and support operations including deliveries, online orders, packaging, stock replenishment and merchandising. A strong focus on customer relationships and sales targets is essential.

Qualifications

• Minimum of 2 years of retail experience for high school graduates or minimum 2 years for graduates.
• Must be above 20 years of age and below 35 years of age.
• Basic computer skills and Microsoft Office.
• Proven track record of exceeding sales targets consistently.
• Experience in providing exceptional customer service and building strong customer relationships.
• Experience in mentoring team members.
• Experience in handling cash transactions and inventory management.
• Proficient in POS systems and other relevant retail technologies.
• Knowledge of visual merchandising principles.
• Positive and enthusiastic attitude.
• Excellent presentation and grooming standards.
• Flexibility and adaptability to work varied shifts.

Responsibilities

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and escape complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Skills

Customer service

Sales target achievement

Team mentoring

Communication skills

Problem solving

Adaptability

Presentation & grooming

Shift flexibility

Education

High school diploma

Graduate degree (any field)

Tools

POS systems

MS Office

Inventory management software

Job description

Understand customer needs and recommend suitable jewelry pieces.

Handle customer queries effectively and escape complex issues.

Demonstrate strong product knowledge, including features and benefits.

Communicate product value and support store sales targets.

Stay updated on new collections and promotions.

Adapt to shift timings, store requirements, and transfers within the cluster.

Maintain punctuality and take on additional responsibilities as needed.

Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.

Ensure the store is clean, presentable, and visually appealing.

Follow SOPs, policies, and theft-prevention protocols.

Work collaboratively with the team to ensure smooth operations.

Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Requirements

• Minimum of 2 years of retail experience for high school graduates or minimum 2 years for graduates.
• Must be above 20 years of age and below 35 years of age.
• Basic computer skills and Microsoft Office.
• Proven track record of exceeding sales targets consistently.
• Experience in providing exceptional customer service and building strong customer relationships.
• Experience in mentoring team members.
• Experience in handling cash transactions and inventory management.
• Proficient in POS systems and other relevant retail technologies.
• Knowledge of visual merchandising principles.
• Positive and enthusiastic attitude.
• Excellent presentation and grooming standards.
• Flexibility and adaptability to work varied shifts.