Style Associate - CHN - VR MALL

kushals.com; Chennai District; On-site; INR 279,000 - 390,600; Full time

Job summary

kushals.com is seeking a dedicated customer service representative for their jewelry store in Chennai. The ideal candidate should be able to understand customer needs, handle queries effectively, and demonstrate strong product knowledge.

Applicants should hold a Graduate / HSC / SSC qualification with 2 years of experience in retail. A positive demeanor, good communication skills, and adaptability to shifts are essential for this role.

Qualifications

• Good communication and interpersonal skills are essential.
• Must be able to adapt to varied shifts and store requirements.
• Positive attitude and excellent presentation standards are required.

Responsibilities

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and elevate complex issues.
• Support store operations like deliveries and stock replenishment.

Skills

Customer service

Communication skills

Product knowledge

Interpersonal skills

Adaptability

Education

Graduate / HSC / SSC

Job description

2nd Floor, VR Chennai, S-35, Jawaharlal Nehru Salai, Anna Nagar West, Anna Nagar, Chennai, Greater Chennai, Tamil Nadu 6, India | Posted on 07/01/2026

• State/Province Tamil Nadu
• Country India

Job Description

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and elevate complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft‑prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Requirements

• Graduate / HSC (Freshers) / SSC qualification with 2 years of experience in retail.
• Must be above 18 years of age and below 28 years of age.
• Good communication and interpersonal skills.
• Ability to learn quickly.
• Positive and enthusiastic attitude.
• Excellent presentation and grooming standards.
• Flexibility and adaptability to work varied shifts.