About the Role
Role Overview
We are looking for an experienced NetApp Storage Administrator with strong hands‑on experience in NetApp ONTAP (CDOT), SAN/NAS, storage protocols, replication, SAN switching, and storage monitoring. The candidate will provide L2 support, handle storage operations, troubleshoot incidents, perform upgrades, and ensure storage availability and data protection in a 24×7 managed services environment.
Must-Have Skills
- Storage provisioning and ONTAP upgrades
- SAN/NAS Administration
- CIFS, NFS, iSCSI and Fibre Channel (FC)
- Snapshots, Cloning, Deduplication and SnapMirror
- Brocade/Cisco SAN Switching and Zoning
- OnCommand Unified Manager / Performance Manager / Insight
- Storage performance monitoring and troubleshooting
- FC/IP-based replication and backup integration
- L2 production support and incident/problem management
- ITIL-based change and incident management
Key Responsibilities
- Provide L2 support for NetApp storage incidents, service requests and problem management.
- Administer and provision storage using NetApp ONTAP/CDOT.
- Plan and execute ONTAP upgrades in a 24×7 environment.
- Monitor storage performance, capacity and health using OnCommand tools.
- Troubleshoot storage performance, connectivity and stability issues.
- Manage SAN zoning and connectivity across Brocade/Cisco switches.
- Ensure SnapMirror, replication and data protection health.
- Work with Windows/Linux teams for host and storage integration.
- Maintain technical documentation, change records and operational procedures.
- Collaborate with internal and external stakeholders to resolve infrastructure issues.
Good-to-Have Skills
- NetApp Workflow Automation (WFA)
- NetApp certifications
- ITIL knowledge
Skills & Technologies
Required Skills
- NetApp ONTAP / CDOT Administration
- Storage provisioning and ONTAP upgrades
- SAN/NAS Administration
- CIFS, NFS, iSCSI and Fibre Channel (FC)
- Snapshots, Cloning, Deduplication and SnapMirror
- Brocade/Cisco SAN Switching and Zoning
- OnCommand Unified Manager / Performance Manager / Insight
- Storage performance monitoring and troubleshooting
- FC/IP-based replication and backup integration
- L2 production support and incident/problem management
- Windows/Linux host integration
- ITIL-based change and incident management
Nice to Have
- NetApp Workflow Automation (WFA)
- Ansible / storage automation
- NetApp certifications
- ITIL knowledge
- Strong Windows/Linux administration exposure