Senior Specialist - Information Technology (SAP)

Lutron Electronics Co., Inc; Gurgaon; On-site; INR 2,400,000 - 4,200,000; Full time

Job summary

Lutron Electronics Gurgaon seeks a technically driven SAP Lead to guide our SAP support and delivery function. You will leverage deep SAP expertise to ensure system stability and deliver high-quality solutions that support critical business operations.

You will collaborate with IT and business teams to optimize enterprise processes, lead ABAP, IDOC, Fiori, and CPI initiatives, and drive continuous improvement across SAP landscapes.

Qualifications

• Minimum 3-year degree in Computer Science or IT with 60%+.
• 7–10 years of SAP technical experience.
• Experience with SAP Basis and/or SAP BTP, ABAP, CPI and IDOC.

Responsibilities

• Provide technical leadership across SAP landscapes for stability and performance.
• Oversee ABAP development, CPI integrations, and IDOC processing.
• Monitor IDOC errors and drive timely resolution and prevention.
• Lead root cause analysis and collaborate to resolve end-to-end issues.
• Design and deliver Fiori apps, tiles, and reports aligned to business needs.
• Lead day-to-day team execution and align with IT and business goals.
• Manage stakeholder expectations with clear communication and status updates.
• Define and improve team KPIs and delivery quality standards.
• Coach and develop team members; drive career growth and excellence.
• Lead onboarding and training for SAP modules and upskilling initiatives.

Skills

SAP Basis

SAP BTP

ABAP development

IDOC processing

SAP Fiori/UI5

CPI integration

Root cause analysis

Agile/Scrum

Leadership

Stakeholder management

Education

B.E./B.Tech in CS/IT or equivalent

Job description

Overview

Lutron’s Gurgaon team is seeking a technically driven professional to join our SAP support and delivery function. In this role, you will leverage your deep SAP expertise to solve complex business challenges, drive system stability, and deliver high-quality solutions that support critical business operations.

You’ll collaborate closely with a team of skilled Computer Science and IT professionals, contributing to strategic initiatives, optimizing enterprise processes, and enhancing the efficiency of our global operations and overall customer experience.

Responsibilities

• Provide technical leadership acrossSAP landscapes (SAP Basis and/or BTP), ensuring system stability, performance, and scalability.
• Oversee ABAP development, CPI integrations, and IDOC processing, ensuring robust and high-quality technical solutions.
• Monitor and proactively manage IDOC errors (inbound/outbound), ensuring timely resolution and prevention of recurrence.
• Lead root cause analysis and collaborate with technical and functional teams to resolve complex issues end-to‑end.
• Design and deliver Fiori applications, tiles, and reports aligned with business requirements.
• Lead day‑to‑day team execution, prioritize workstreams, and ensure alignment with business and IT objectives.
• Manage stakeholder expectations through clear communication, status reporting, and solution alignment.
• Define, track, and continuously improve team KPIs, metrics, and delivery quality standards.
• Coach, mentor, and develop team members, driving career growth, capability building, and technical excellence.
• Lead onboarding and structured training programs for new hires and upskilling initiatives across SAP modules.
• Collaborate cross‑functionally across geographies to deliver integrated solutions and resolve critical issues effectively.
• Drive continuous improvement, governance, and incident resolution, embedding lessons learned and best practices across the team.

Qualifications

• Minimum 3-year degree in Computer Science or Information Technology, or a 4-year engineering/technology degree, with 60% or above.
• 7–10 years of relevant experience in SAP technical roles.
• Experience inSAP Basis and/or SAP BTP (Business Technology Platform), including system administration and platform operations.
• Experience working as anSAP S/4HANA developer.
• Proficiency inABAP development, including reports, enhancements, and performance considerations.
• Experience withIDOC processing, including monitoring and troubleshooting inbound and outbound integrations.
• Experience withSAP Fiori (apps, tiles, UI5) and CPI (Cloud Platform Integration).
• Understanding ofsoftware development processes and methodologies (Agile/Scrum).
• Demonstrated ability to identify platform improvements and contribute to solution enhancements.
• Effective analytical and problem‑solving skills, with clear written and verbal communication.
• Customer‑focused approach with attention to detail and commitment to work quality.

Preferred Qualifications

• Exposure to EDI integrations and related standards.
• Experience working in cross‑functional or global team environments.
• Familiarity with SAP integration landscapes beyond core modules.
• Experience contributing to process improvements or governance practices.

Lutron Electronics’ position as theworldwide leader in innovative lighting control and shading solutions has enabled consistent, annual growth. Our company has cultivated a reputation of unsurpassed quality, a broad range of technologies and product offerings, and a strong commitment to servicing our worldwide customers. This has allowed the company to invest in developing new technologies and services, expand our technical capabilities and global presence, and to find and retain the best talent. Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education. Make a difference every day in our dynamic, people-centric, technology‑driven organization. For more information, view our website at www.lutron.com.

Lutron Electronics is an Equal Opportunity – Affi…