Senior Solutions Architect - Pre Sales

Ddn; Bengaluru; On-site; INR 2,500,000 - 5,000,000; Full time

Job summary

DDN India is seeking a Pre-Sales Solutions Architect to join our team of customer-enabling technologists. The ideal candidate will have a deep understanding of AI and HPC infrastructure solutions and a proven track record of leading pre-sales engagements with strong communication and presentation skills.

The role involves designing solutions, defining specifications with DDN products, providing POC and benchmarking support, and collaborating with engineering, services and sales to drive wins.

Qualifications

• BSc or higher degree or equivalent.
• 5+ years of "relevant" pre-sales experience.
• Good understanding of AI ecosystem and HPC infrastructure including GPUs, storage, and networking.

Responsibilities

• Pre-sales activity supporting HPC and AI customers.
• Assist in closing new business opportunities by understanding client needs and helping sales identify, qualify, and close opportunities.
• Understand the sales process and how to utilize company resources to close accounts.
• Participate in customer-focused seminars, tradeshows, events, and training.
• Provide RFP responses, technical drawings, presentations, and recommendations.
• Acquire and maintain a thorough technical understanding of DDN products/services and sales cycles.

Skills

Pre-sales experience

Solutions architecture

Presentation skills

AI & HPC infrastructure

Customer relationship management

Education

BSc or higher degree or equivalent

Tools

Docker

Kubernetes

GPUs (NVIDIA/AMD/INTEL)

Job description

We are currently seeking candidate for Pre-Sales Solutions Architect - India, to join our dynamic team of passionate customer-enabling technologists ! The ideal candidate will have a deep understanding of AI & HPC infrastructure solutions and a proven track record of driving successful pre-sales engagements with great communications and presentation skills. The candidate expected to:

• Design solutions and proposals to meet customer-defined specifications,
• Help customers define solution specifications matching DDN products,
• Provide Proof of Concept (POC) and benchmarking support,
• Compare and contrast with competitive products to highlight DDN's superior features & functionality
• Work with DDN engineering, professional services and sales teams to drive win ratio.

Duties and Responsibilities:

The duties and responsibilities for this role include but are not limited to;

• Pre-sales activity supporting HPC and AI customers.
• Assist in closing new business opportunities by gaining a thorough technical and business understanding of clients' needs and helping sales identify, qualify, and close new opportunities.
• Understand the sales process and how to utilize company resources to close accounts.
• Participate in customer-focused seminars, tradeshows, events, and training.
• Provide RFP responses, technical drawings, presentations, and recommendations.
• Acquire and maintain a thorough technical and procedural understanding of DDN Sales cycles, products/services and a thorough technical understanding of similar industries.
• Create of Bill of Materials of proposed solutions for DDN products and professional services.

• Ability to work with DDN Subject Matter Experts from different geographies and time zones.
• Ability to manage customer relationship post-sale, including strategy to close repeat business.

Qualifications:

• BSc or higher degree or equivalent

PERSONAL SKILLS:

• Ability to simplify and explain complex tasks, architectures and environments.
• Good written and oral communication skills. Must be able to develop and deliver presentations; connect and build a rapport with customers via phone, face to face meetings, and in written correspondences.
• Ability to work independently, respond timely and remain composed in hectic environments.
• Ability to listen, understand and articulate the customer's needs, along with possible solutions to sales team and sales management.

IT INCREASE YOUR CHANCES OF GETTING HIRED IF YOU HAVE:

• 5+ years of "relevant" pre-sales experience
• Good understanding of AI ecosystem of NVIDIA/AMD/INTEL GPUs including but not limited to hardware components, software libraries, containerization technologies like Docker and Kubernetes, middleware and application stack.
• Good understanding of storage technologies including SAN, NAS, DAS, Parallel Filesystems, Object Storage, Software Defined Storage etc.
• Good knowledge of storage protocols like BLOCK I/O, NFS, SMB and S3 and what's required to build solutions around them.
• Good understanding of Ethernet and InfiniBand networking technologies including network topology, blocking ratios, throughput and IOPS capabilities etc.
• Experience of working with Lustre/GPFS/Weka/BeeGFS in the capacity of building or deploying the solution is a plus.
• Experience of architecting or deploying solutions in public or private clouds and multitenant environments.
• Understanding of appropriate content to be developed to address different set of customers (as per their seniority level in the organization).