Senior Solutions Architect - Pre Sales

DDN; Bengaluru; On-site; INR 1,500,000 - 2,000,000; Full time

Job summary

A leading global tech firm in Bengaluru is looking for a Pre-Sales Solutions Architect to join their team. The role involves designing AI infrastructure solutions and aiding customers throughout the pre-sales process. Candidates should possess deep knowledge of AI & HPC solutions and strong communication skills. This position offers a full-time employment opportunity with a focus on customer engagement and technical specifications.

Qualifications

• Deep understanding of AI & HPC infrastructure solutions.
• Proven track record of driving successful pre-sales engagements.
• Ability to work independently and handle customer relationships post-sale.

Responsibilities

• Design solutions matching customer-defined specifications.
• Assist in closing new business opportunities.
• Participate in customer-focused seminars and training.

Skills

Communication skills

AI & HPC infrastructure knowledge

Problem-solving

Education

BSc or higher degree

Tools

Docker

Kubernetes

Lustre

SAN

Job description

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This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing.

"DDN's A3I solutions are transforming the landscape of AI infrastructure." – IDC
"The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments" - Marc Hamilton, VP, Solutions Architecture & Engineering | NVIDIA

DDN is the global leader in AI and multi-cloud data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence.

Our success is driven by our unwavering commitment to innovation, customer‑centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management.

Pre‑Sales Solutions Architect – India

We are currently seeking a candidate for Pre‑Sales Solutions Architect – India, to join our dynamic team of passionate customer‑enabling technologists! The ideal candidate will have a deep understanding of AI & HPC infrastructure solutions and a proven track record of driving successful pre‑sales engagements with great communications and presentation skills.

Responsibilities

• Design solutions and proposals to meet customer‑defined specifications.
• Help customers define solution specifications matching DDN products.
• Provide Proof of Concept (POC) and benchmarking support.
• Compare and contrast with competitive products to highlight DDN’s superior features & functionality.
• Work with DDN engineering, professional services and sales teams to drive win ratio.
• Pre‑sales activity supporting HPC and AI customers.
• Assist in closing new business opportunities by gaining a thorough technical and business understanding of clients’ needs and helping sales identify, qualify, and close new opportunities.
• Understand the sales process and how to utilize company resources to close accounts.
• Participate in customer‑focused seminars, tradeshows, events, and training.
• Provide RFP responses, technical drawings, presentations, and recommendations.
• Acquire and maintain a thorough technical and procedural understanding of DDN Sales cycles, products/services and a thorough technical understanding of similar industries.
• Create Bill of Materials of proposed solutions for DDN products and professional services.
• Ability to work with DDN Subject Matter Experts from different geographies and time zones.
• Ability to manage customer relationship post‑sale, including strategy to close repeat business.

Qualifications

• BSc or higher degree or equivalent.

Personal Skills

• Ability to simplify and explain complex tasks, architectures and environments.
• Good written and oral communication skills. Must be able to develop and deliver presentations; connect and build a rapport with customers via phone, face to face meetings, and in written correspondences.
• Ability to work independently, respond timely and remain composed in hectic environments.
• Ability to listen, understand and articulate the customer’s needs, along with possible solutions to sales team and sales management.

IT Increase Your Chances of Getting Hired If You Have

• 5+ years of “relevant” pre‑sales experience.
• Good understanding of AI ecosystem of NVIDIA/AMD/INTEL GPUs including but not limited to hardware components, software libraries, containerization technologies like Docker and Kubernetes, middleware and application stack.
• Good understanding of storage technologies including SAN, NAS, DAS, Parallel Filesystems, Object Storage, Software Defined Storage etc.
• Good knowledge of storage protocols like BLOCK I/O, NFS, SMB and S3 and what’s required to build solutions around them.
• Good understanding of Ethernet and InfiniBand networking technologies including network topology, blocking ratios, throughput and IOPS capabilities etc.
• Experience of working with Lustre/GPFS/Weka/BeeGFS in the capacity of building or deploying the solution is a plus.
• Experience of architecting or deploying solutions in public or private clouds and multitenant environments.
• Understanding of appropriate content to be developed to address different set of customers (as per their seniority level in the organization).

DDN Core Competencies

• Self‑Starter - Takes independent action to identify and solve problems. Seeks out relevant information needed to make decisions. Gets involved with new initiatives.
• Success/Achievement Orientation - Delivers quality results consistently. Targets, achieves (or exceeds) measurable results. Sets challenging goals, focuses on critical priorities, and is accountable.
• Problem Solving - Recognizes problems and responds with a systematic assessment that identifies and addresses cause of issue. Practical, realistic, and resourceful.
• Innovative - Builds and improves key business processes that enhance the effectiveness of DDN. Generates new ideas, challenges the status quo, and solves problems creatively.

DataDirect Networks, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, transgender, sex stereotyping, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Seniority Level: Mid‑Senior level

Employment Type: Full‑time

Job Function: Engineering and Information Technology