Senior Software Engineer Lead - FSL

UnitedHealth Group; Gurgaon; On-site; INR 2,500,000 - 4,200,000; Full time

Job summary

UnitedHealth Group in India seeks an experienced Salesforce and data science specialist to lead requirements, build integrations, and mentor Scrum teams. You will collaborate with cross-functional teams, leverage Salesforce Einstein, GPT, and SSIS to deliver data-driven solutions that improve health outcomes and customer experiences.

Strong emphasis on leadership and hands-on development. This role combines leadership with technical work in Salesforce, Lightning, data pipelines, and modern

Qualifications

• 5+ years of overall experience in Software Development.
• 3+ years of relevant Salesforce Experience.
• 2+ years of experience in Lightning/LWC.
• 2+ years of experience as a technical lead.
• 2+ years of experience in data science, Python programming.
• 1+ years of ChatGPT, Prompt engineering experience.
• 1+ years of experience in FSL.
• Solid Salesforce experience in customization.
• Solid experience in Building Integrations.
• Proficiency in SSIS and data integration techniques.
• Good understanding of Sales, Service & Community Clouds.
• Good understanding of SFDC objects and ability to define custom objects.
• Elicitation of requirements.
• Apex, Visualforce, Triggers, Process Builder, Approval Process, Reports, Dashboards, Integration (SOAP & REST), Canvas APP, Sharing and Security Models.
• Proven analytical and problem-solving skills.

Responsibilities

• Plan and conduct requirements elicitation meetings with the business for Salesforce enhancements.
• Involve development team during requirements analysis sessions.
• Prepare requirements management plans and business/functional documents.
• Create data flow and process diagrams for better system understanding.
• Follow Agile and Waterfall project plans to deliver on time.
• Utilize data science techniques to analyze large datasets and derive insights.
• Develop predictive models and algorithms for business problems.
• Implement data pipelines using SSIS.
• Work with Salesforce Einstein and GPT to enhance customer experience and sales effectiveness.
• Collaborate with cross-functional teams to design and evaluate data-driven solutions.
• Stay updated on data science and Salesforce best practices.

Skills

Salesforce Lightning

LWC

Technical lead

Python

Data science

ChatGPT

FSL

Apex/Visualforce

SOAP/REST

Tools

SSIS

Salesforce Einstein

GPT

Jenkins

GitHub

Job description

Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities

• Planned and conducted requirements elicitation meetings with the business to collect functional and non-functional requirements relating to clients Salesforce technology enhancement and initiatives
• Conducted brainstorming sessions with the development team to actively involve them during the requirements stage level analysis
• Worked towards preparation of requirements management plan, business and functional requirement documents
• Created data flow diagrams and process flow diagrams to facilitate better system understanding
• Follow project plans for executing projects using Agile as well as Waterfall
• Methodologies to ensure the project are delivered on time and beyond customer expectations
• Utilize data science techniques and tools to analyze, interpret, and draw insights from large datasets
• Develop predictive models and algorithms to solve complex business problems
• Implement and maintain data pipelines using SSIS
• Work with Salesforce Einstein and GPT to enhance customer experience and drive sales effectiveness
• Collaborate with cross-functional teams to design, implement, and evaluate data-driven solutions
• Stay current on industry trends and best practices in data science, Python programming, and Salesforce technologies
• Document the various project artifacts to ensure that these are following best practices and are delivered to the customer on time
• Ability to define the Application Intent & Artifacts
• Designing and providing scalable solution for Applications & practice needs
• Managing & Mentoring Scrum Team and Project Team
• Building Capability Decks for the practice
• Representing Offshore Team
• Comply with all applicable Company policies, procedures, and business directives, changes including those relating to work location, team assignments, work schedules, and flexible work arrangements

Required Qualifications

• 5+ years of overall experience in Software Development
• 3+ years of relevant Salesforce Experience
• 2+ years of experience in lightening/LWC
• 2+ years of experience as a technical lead
• 2+ years of experience in data science, Python programming
• 1+ years of ChatGPT , Prompt engineering experience
• 1+ years of experience in FSL
• Solid Salesforce experience in customization
• Solid experience in Building Integrations
• Proficiency in SSIS and experience with data integration techniques
• Good understanding of Sales, Service & Community Clouds
• Good understanding of SFDC object and able to defining custom objects
• Requirement elicitation
• Apex, Visualforce, Triggers, Process Builder, Approval Process, Reports, Dash Boards, Integration (SOAP & REST), Canvas APP, Sharing and Security Models
• Proven solid analytical and problem-solving skills

Preferred Qualifications

• Architect certification
• Sales & Service Cloud Certifications
• Tooling or metadata API experience
• UI Experience ,Any JS Framework(JQuery, Angular JS,CSS )
• Experience or knowledge in Health Cloud
• Experience or knowledge in Python or Node.js
• Devops pipeline setup using Jenkins, GitHub and scripting languages in Jenkins
• Knowledge of Salesforce Einstein and GPT is a plus

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.