Senior Software Engineer Lead - FSL

Taleo; Hyderabad; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

UnitedHealth Group is seeking a Senior Software Engineer Lead - FSL to drive Salesforce technical leadership across the org. The role involves requirements elicitation, data-driven solution design, and delivering data pipelines with SSIS, Salesforce Einstein integration, and GPT-enhanced customer experiences.

The candidate should have 5+ years in software development, 3+ years Salesforce experience, and strong leadership skills to mentor offshore teams.

Qualifications

• 5+ years in software development.
• 3+ years Salesforce experience.
• 2+ years Lightning/LWC experience.
• 2+ years as a technical lead.
• 1+ years ChatGPT, prompt engineering.
• 1+ years FSL exposure.
• Solid Salesforce customization experience.
• Experience building integrations.
• SSIS data integration knowledge.
• Understanding of Sales, Service & Community Clouds.

Responsibilities

• Elicit requirements with business for Salesforce enhancements.
• Lead development team during requirements analysis.
• Prepare requirements management plans and docs.
• Create data flow and process flow diagrams.
• Follow Agile and Waterfall project plans.
• Ensure projects are delivered on time and exceed expectations.
• Use data science techniques to analyze large datasets.
• Develop predictive models and algorithms.
• Implement SSIS data pipelines.
• Collaborate with cross-functional teams for data-driven solutions.
• Stay current on Salesforce, Python, and data science trends.
• Document artifacts for customer delivery.

Skills

Salesforce

Lightning/LWC

Technical leadership

Data science

Python

ChatGPT prompt engineering

FSL

Salesforce integrations

SSIS

Sales/Service/Community Clouds

Apex/Visualforce/Triggers

SFDC object modeling

Analytical problem-solving

Tools

Jenkins

GitHub

Job description

Improve the lives of others while Caring. Connecting. Growing together.

Job Description - Senior Software Engineer Lead - FSL (2387757)

Senior Software Engineer Lead - FSL - 2387757

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Planned and conducted requirements elicitation meetings with the business to collect functional and non-functional requirements relating to client's Salesforce technology enhancement and initiatives


• Conducted brainstorming sessions with the development team to actively involve them during the requirements stage level analysis


• Worked towards preparation of requirements management plan, business and functional requirement documents


• Created data flow diagrams and process flow diagrams to facilitate better system understanding


• Follow project plans for executing projects using Agile as well as Waterfall


• Methodologies to ensure the project are delivered on time and beyond customer expectations


• Utilize data science techniques and tools to analyze, interpret, and draw insights from large datasets


• Develop predictive models and algorithms to solve complex business problems


• Implement and maintain data pipelines using SSIS


• Work with Salesforce Einstein and GPT to enhance customer experience and drive sales effectiveness


• Collaborate with cross-functional teams to design, implement, and evaluate data-driven solutions


• Stay current on industry trends and best practices in data science, Python programming, and Salesforce technologies


• Document the various project artifacts to ensure that these are following best practices and are delivered to the customer on time


• Ability to define the Application Intent & Artifacts


• Designing and providing scalable solution for Applications & practice needs


• Managing & Mentoring Scrum Team and Project Team


• Building Capability Decks for the practice


• Representing Offshore Team


• Comply with all applicable Company policies, procedures, and business directives, changes including those relating to work location, team assignments, work schedules, and flexible work arrangements

Required Qualifications:

• 5+ years of overall experience in Software Development


• 3+ years of relevant Salesforce Experience


• 2+ years of experience in lightening/LWC


• 2+ years of experience as a technical lead


• 2+ years of experience in data science, Python programming


• 1+ years of ChatGPT , Prompt engineering experience


• 1+ years of experience in FSL


• Solid Salesforce experience in customization


• Solid experience in Building Integrations


• Proficiency in SSIS and experience with data integration techniques


• Good understanding of Sales, Service & Community Clouds


• Good understanding of SFDC object and able to defining custom objects


• Apex, Visualforce, Triggers, Process Builder, Approval Process, Reports, Dash Boards, Integration (SOAP & REST), Canvas APP, Sharing and Security Models


• Proven solid analytical and problem-solving skills

Preferred Qualifications:

• Architect certification


• Tooling or metadata API experience


• UI Experience ,Any JS Framework(JQuery, Angular JS,CSS )


• Experience or knowledge in Health Cloud


• Experience or knowledge in Python or Node.js


• Devops pipeline setup using Jenkins, GitHub and scripting languages in Jenkins


• Knowledge of Salesforce Einstein and GPT is a plus

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Job Field

Technology

Organization

OG Adv APAC-1

Other Locations

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-866-566-8715 to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.