Senior Software Engineer – AI

Jobtailor

Bengaluru

On-site

INR 1,800,000 - 2,400,000

Full time

14 days+

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Job summary

Jobtailor in Bengaluru is seeking a senior software engineer to design, develop, and maintain the Studio platform with a drag-and-drop flow builder and an execution engine that integrates voice, SMS, and chatbot channels with the Five9 contact center.

You'll modernize the Studio to Java microservices on GCP and own backend, frontend, and interaction management. Collaborate with product and design teams to deliver high-quality, scalable SaaS solutions.

Qualifications

5+ years designing and developing high-traffic cloud-based distributed systems in a SaaS company.
Hands-on backend microservices with Java and Spring Boot.
Proficiency in Java, PHP, JavaScript, Python.
Experience with HTML, CSS, JavaScript, Vue.js or React.
Strong observability with monitoring tools and APM.
SQL and NoSQL databases with optimization techniques.
CI/CD, containerization, Kubernetes.
Web security awareness and production deployment skills.
Bachelor's degree in CS/engineering or related field.

Responsibilities

Design, develop, and maintain the Studio with drag-drop flow builder and execution engine.
Modernize Studio to Java microservices on GCP.
End-to-end software development across backend, frontend, and interaction platforms.
Collaborate with product owners and designers to extend features and UI quality.
Ensure performance, reliability, and security; take operational responsibility.
Participate in on-call rotations and explore cutting-edge technologies.
Contribute to product ideas and collaborate with the products team.

Skills

Java

Spring Boot

JavaScript

Python

PHP

Full-Stack Development

Distributed Systems

Vue.js

React

HTML/CSS

Cloud-Native Microservices

Observability

Database Optimization

Education

Bachelor's Degree in Computer Science, Engineering, or related field

Tools

Kubernetes

GCP

AWS

Azure

New Relic

Grafana

Prometheus

Job description

Design, develop, and maintain the software solution (Studio) with drag-drop flow builder and execution engine that integrates multiple channels like voice, SMS, and chatbot with the Five9 contact center voice solution
Modernize and re-architect the existing Studio product to use Java microservices on GCP
Software design and development, testing and documentation across backend, front-end, and interaction management platforms to deliver end-to-end features
Work with product owners and designers to expand the feature set and create high-quality user interfaces
Take operational responsibility for the performance and quality of services owned by your team
Participate in an on-call rotation and deep dive into cutting edge technologies
Collaborate with the products team to transfer ideas into products

Requirements

5+ years of designing and developing high traffic distributed and scalable systems on a cloud-based platform (GCP, AWS or Azure) in a SaaS company
Hands-on expertise in cloud-native backend microservices with Java and backend frameworks like Spring Boot
Highly proficient in a variety of programming languages, including Java, PHP, JavaScript, Python, or others as required
Experience with web development technologies such as HTML, CSS, JavaScript, and modern front-end frameworks like Vue.js or React
Strong observability and monitoring exposure by monitoring tools, logging systems, and application performance management like New Relic, Grafana, Prometheus etc.
Expertise in databases (SQL and NoSQL), and their optimization techniques
Expertise in CI/CD, Containerization and Kubernetes
Awareness of web security best practices and the ability to implement security measures to protect applications and data
Ability to deploy and monitor applications in production along with diagnosing any technical issues
A portfolio of past projects showcasing full-stack development skills
Ability to work independently and as part of a collaborative team
Strong commitment to delivering high-quality code and solutions on time and within scope
Bachelor's degree in computer science, engineering, or related field

Core Competencies

Demonstrates expertise in designing and developing scalable cloud-native applications using Java microservices on GCP, with a strong focus on full-stack development, observability, and performance optimization. Proven ability to collaborate effectively with cross-functional teams to deliver high-quality software solutions.

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