Software Engineer II – Studio

Five9; Bengaluru; On-site; INR 1,500,000 - 2,800,000; Full time

Job summary

Jobtailor is looking for a skilled engineer to design, develop, and maintain Studio, a cloud-native platform integrating multiple channels with Five9. You'll modernize the stack to Java microservices on GCP and ensure milestones align with business goals.

You will collaborate with product, design, and QA, delivering high-quality code and scalable solutions for a SaaS product in Bengaluru, India.

Qualifications

• 3+ years designing and developing high-traffic distributed and scalable systems on a cloud-based platform (GCP, AWS or Azure) in a SaaS company.
• Hands-on expertise in cloud-native backend microservices with Java and backend frameworks like Spring Boot.
• Proficiency in languages including Java, PHP, JavaScript, Python or similar as required.
• Experience with web technologies: HTML, CSS, JavaScript; modern front-end frameworks like Vue.js or React.
• Strong observability/monitoring exposure with tools like New Relic, Grafana, Prometheus.
• Expertise in SQL and NoSQL databases and optimization techniques.
• Expertise in CI/CD, containerization and Kubernetes.
• Awareness of web security best practices and ability to protect apps and data.
• Ability to deploy and monitor production apps and diagnose issues.
• Portfolio of full-stack projects showcasing development skills.
• Ability to work independently and in a team; deliver high-quality code on time.

Responsibilities

• Design, develop, and maintain the software solution (Studio) with drag-drop flow builder and execution engine.
• Modernize and re-architect the Studio product to use Java microservices on GCP.
• Ensure development stays on track, milestones met, aligned with business objectives.
• Collaborate with product managers, designers, and QA to align on goals and progress.

Skills

Full-stack development

Distributed systems design

Cloud expertise

Tools

Java

Spring Boot

Vue.js

React

HTML/CSS/JS

Monitoring tools

Grafana/Prometheus

Kubernetes

CI/CD

GCP/AWS/Azure

Job description

Responsibilities

• Design, develop, and maintain the software solution (Studio) with drag-drop flow builder and execution engine that integrates multiple channels like voice, SMS, and chatbot with the Five9 contact centre voice solution
• Work on modernizing and re-architecting the existing Studio product to use Java microservices on GCP
• Ensure that the development stays on track, milestones are met, and the project aligns with business objectives
• Collaborate with cross-functional teams, including product managers, designers, and quality assurance professionals, to ensure that everyone is aligned on project goals and progress

Requirements

• 3+ years of designing and developing high traffic distributed and scalable systems on a cloud-based platform (GCP, AWS or Azure) in a SaaS company
• Hands‑on expertise in cloud‑native backend microservices with Java and backend frameworks like Spring Boot
• Highly proficient in a variety of programming languages, including but not limited to Java, PHP, Javascript, Python or others as required
• Experience with web development technologies such as HTML, CSS, JavaScript, and modern front-end frameworks like Vue.js or React
• Strong observability and monitoring exposure by monitoring tools, logging systems, and application performance management like New Relic, Grafana, Prometheus etc.
• Expertise in databases (SQL and NoSQL), and their optimization techniques
• Expertise in CI/CD, Containerization and Kubernetes
• Awareness of web security best practices and the ability to implement security measures to protect applications and data
• Ability to deploy and monitor applications in production along with diagnosing any technical issues
• A portfolio of past projects showcasing full-stack development skills
• Ability to work independently and as part of a collaborative team
• Strong commitment to delivering high-quality code and solutions on time and within scope