Senior ServiceNow Software Engineer 1

rsm; Hyderabad; Presencial; INR 1 500 000 - 2 100 000; Tempo integral

Resumo da oferta

rsm in Hyderabad is seeking a Senior ServiceNow Software Engineer to design, develop, and support scalable ServiceNow solutions that meet business needs. You will lead technical delivery for moderately complex projects and collaborate with product owners, architects, and security teams.

You should have 5+ years of software engineering experience with at least 3 years in ServiceNow development, strong JavaScript and Glide APIs, and hands-on experience with Flow Designer and Integrations.

Qualificações

• 5+ years of software engineering experience with at least 3 years in ServiceNow development.
• Experience delivering moderately complex ServiceNow solutions across the SDLC.
• Strong JavaScript skills and experience with server-side and client-side ServiceNow APIs.
• Familiarity with Flow Designer, Integration Hub and REST/SOAP web services.
• Knowledge of security controls and governance for maintainability.

Responsabilidades

• Design, configure, develop, test, deploy, and support ServiceNow applications.
• Develop scoped applications, data models, forms, workflows, and UI policies.
• Build secure integrations using REST/SOAP, MID Server, and related patterns.
• Collaborate with product owners, platform architects, administrators, QA, security, and other engineers to refine requirements.
• Mentor junior engineers and promote best practices.
• Contribute to Agile delivery, CI/CD and DevOps practices.

Conhecimentos

ServiceNow development

JavaScript

REST/SOAP APIs

Flow Designer

Integration Hub

MID Server

Glide APIs

Security controls

CI/CD

Agile

Ferramentas

MID Server

Glide APIs

Descrição da oferta de emprego

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

Job Summary

The Senior ServiceNow Software Engineer designs, develops, configures, tests, and supports scalable solutions on the ServiceNow platform that meet business and technical requirements. This role independently leads the technical delivery of moderately complex solutions, collaborates with cross-functional teams, makes sound design decisions within established platform architecture and governance, and mentors less experienced engineers while contributing to secure, maintainable, and upgrade-ready solutions.

Essential Duties

• Design, configure, develop, test, deploy, and support ServiceNow applications, modules, and platform capabilities.
• Build and maintain scoped applications, data models, forms, workflows, Flow Designer flows and sub flows, business rules, script includes client scripts, UI policies, and related components.
• Develop secure integrations using REST/SOAP APIs, Integration Hub, import sets, transform maps, MID Server, and other integration patterns as appropriate.
• Collaborate with product owners, platform architects, administrators, QA, security, and other engineers to refine requirements and deliver platform solutions.
• Apply ServiceNow security controls, including roles, groups, access control rules, data policies, and secure scripting practices.
• Monitor and improve solution performance, maintainability, accessibility, and upgrade compatibility while minimizing unnecessary customization.
• Document solution designs, configurations, integrations, technical decisions, deployment procedures, and operational support processes.
• Mentor junior associates by reviewing designs and code, sharing ServiceNow development standards, and promoting reusable platform patterns.
• Contribute to Agile delivery, source control and application repository practices, CI/CD automation, governance, and continuous improvement of the ServiceNow platform.

Skills

Experience & Background

5 or more years of software engineering or related experience, including at least 3 years of hands‑on ServiceNow application development in an enterprise environment.

Experience independently delivering moderately complex ServiceNow solutions across the software development lifecycle, from requirements refinement and technical design through deployment and production support.

Core Technical Proficiency

• Proficiency with ServiceNow platform development, including scoped applications, tables and data models, forms, lists, business rules, script includes client scripts, UI policies, notifications, and access control rules.
• Strong JavaScript skills and experience with ServiceNow server-side and client-side APIs, including Glide Record and related Glide APIs.
• Experience with Flow Designer and Integration Hub; familiarity with Workflow Editor in environments where legacy workflows remain in use.
• Experience designing and supporting integrations using REST/SOAP web services, scripted REST APIs, import sets, transform maps, authentication methods, and MID Server.
• Experience with ServiceNow testing and deployment practices, including update sets, application repository or source control, instance promotion, upgrade validation, and release verification; familiarity with clone planning and post-clone validation is beneficial.
• Understanding of ServiceNow security, performance, data integrity, platform governance, and configuration practices that support maintainability and upgradeability.
• Experience with ServiceNow products relevant to the assigned team is preferred. Candidates should demonstrate deep experience in one or more areas, such as ITSM, ITOM, CMDB, CSM, HRSD, SPM, or App Engine, rather than broad exposure across the full platform.
• Familiarity with web technologies such as HTML and CSS and with Agile, DevOps, CI/CD, and secure SDLC practices.

Professional Traits

• Strong problem-solving and analytical skills, including the ability to troubleshoot complex platform and integration issues.
• Ability to work independently while collaborating across business, product, architecture, security, and engineering teams.
• Clear communication skills to explain platform capabilities, technical tradeoffs, and solution designs to varied audiences.
• Demonstrated ability to mentor and support less experienced colleagues and promote consistent development standards.
• Sound judgment to balance business needs, platform capabilities, technical risk, and long-term maintainability when recommending ServiceNow solutions.
• Commitment to continuous l