Senior ServiceNow Developer

Shashwath Solution; Bengaluru; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Shashwath Solution is seeking a Senior ServiceNow Developer to join the Enterprise Applications team in Bengaluru. You will design, develop, customize, integrate, and enhance HRSD-powered Employee Experience solutions, including Employee Center, Employee Workflows, and content management, delivering scalable business processes.

The role requires hands-on ServiceNow development expertise, strong JavaScript skills, and experience with Flow Designer, Integration Hub, and UI Builder to drive

Qualifications

• 7+ years of enterprise application development experience.
• 5+ years of hands-on ServiceNow development experience.
• Strong experience with HRSD, Employee Center, Employee Workflows, Service Catalog, Knowledge Management, ITSM, and custom application development.

Responsibilities

• Design, develop, and enhance ServiceNow applications with a focus on HRSD and Employee Experience.
• Develop custom applications using App Engine Studio, Flow Designer, Integration Hub, and UI Builder.
• Build and customize Employee Center pages, components, widgets, and experiences using UI Builder and Service Portal.
• Design and implement employee workflows for onboarding, offboarding, internal transfers, promotions, leave requests, and other HR processes.
• Develop News, Announcements, and Content Management capabilities to improve employee communications.

Skills

ServiceNow Development

HR Service Delivery

Employee Center

Flow Designer

Education

Bachelor's degree in computer science or related field

Tools

App Engine Studio

Flow Designer

Integration Hub

UI Builder

Now Experience Framework

Service Portal

Job description

Job Summary

We are seeking a Senior ServiceNow Developer to join our Enterprise Applications team and support the global ServiceNow platform. This role focuses on the design, development, customization, integration, and enhancement of ServiceNow Employee Experience solutions, including HR Service Delivery (HRSD), Employee Center, Employee Workflows, Enterprise News, Content Management, Knowledge Management, and custom applications. The ideal candidate is a hands-on ServiceNow developer with strong experience in delivering scalable, user-centric solutions and automating enterprise business processes.

Responsibilities

• Design, develop, and enhance ServiceNow applications with a focus on HRSD, Employee Center, Employee Workflows, Knowledge Management, and Employee Experience.
• Develop custom applications using App Engine Studio, Flow Designer, Integration Hub, and the Now Experience Framework.
• Build and customize Employee Center pages, components, widgets, and experiences using UI Builder and Service Portal.
• Design and implement employee workflows for onboarding, offboarding, internal transfers, promotions, leave requests, and other HR business processes.
• Develop News, Announcements, and Content Management capabilities to improve employee communications and engagement.
• Create reusable components, Business Rules, Client Scripts, Script Includes, UI Actions, and Flow Designer automations.
• Develop REST and SOAP integrations with enterprise HR, identity management, payroll, and third-party applications.
• Collaborate with business stakeholders to gather requirements and translate them into scalable ServiceNow solutions.
• Participate in solution design, code reviews, unit testing, integration testing, user acceptance testing, and production deployments.
• Troubleshoot and resolve complex application issues while optimizing application performance and usability.
• Develop and maintain technical documentation, coding standards, and development best practices.
• Collaborate with cross-functional teams including HR, Corporate Communications, IT, and Enterprise Architecture to deliver innovative employee experience solutions.

Required Skills

• ServiceNow Development
• HR Service Delivery (HRSD)
• Employee Center & Employee Workflows
• App Engine Studio
• Flow Designer
• Integration Hub
• UI Builder
• Now Experience Framework
• Service Portal

Qualifications

• Bachelor's degree in computer science, Information Technology, or a related field (B.E. preferred).
• 7+ years of enterprise application development experience.
• 5+ years of hands‑on ServiceNow development experience.
• Strong experience with HRSD, Employee Center, Employee Workflows, Service Catalog, Knowledge Management, ITSM, and custom application development.
• Expertise in App Engine Studio, Flow Designer, Integration Hub, UI Builder, Now Experience Framework, and Service Portal.
• Strong JavaScript development skills, including Glide APIs, Business Rules, Client Scripts, Script Includes, UI Policies, and ACLs.
• Experience developing REST/SOAP APIs and integrating ServiceNow with enterprise applications.
• Strong analytical, problem-solving, communication, and stakeholder management skills.

Preferred Certifications

• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified Implementation Specialist - HR Service Delivery (CIS-HR)

Preferred Experience

• Employee Center Pro
• AI Search
• Virtual Agent
• Employee Journey Management
• Workplace Service Delivery
• Agile/Scrum methodology