Senior Scrum Master/Business Analyst

Genpact Ltd.; Bengaluru; Vor Ort; INR 1.200.000 - 2.400.000; Vollzeit

Zusammenfassung

Genpact Ltd. seeks an experienced Scrum Master/Business Analyst to lead Agile delivery in Bengaluru. You will coach teams, facilitate ceremonies, and drive continuous improvement while ensuring backlog refinement and alignment with product goals.

You will elicit requirements through workshops and interviews, create user stories and acceptance criteria, and collaborate with QA, design, and engineering to deliver value with predictability and quality.

Qualifikationen

• 5+ years across Agile delivery, Scrum Master, and/or Business Analysis roles, including 2+ years facilitating Agile teams.

Aufgaben

• Facilitate Scrum ceremonies, coach the team in Agile practices, and drive continuous improvement.
• Identify and remove impediments; manage delivery risks, dependencies, and release readiness.
• Partner with the Product Owner to maintain a prioritised, refined, and delivery-ready backlog.
• Elicit and analyse business needs through workshops, interviews, process reviews, and discovery sessions.
• Create epics, user stories, functional and non-functional requirements, process flows, and acceptance criteria.
• Maintain requirement traceability and support solution validation, UAT, and defect triage.
• Align business, product, design, engineering, and QA stakeholders on scope, priorities, risks, and decisions.
• Track Agile delivery metrics and governance artefacts to improve predictability, quality, and transparency.

Kenntnisse

Agile delivery

Scrum Master

Business analysis

Stakeholder management

Facilitation

Ausbildung

Bachelor’s degree or equivalent professional experience

Tools

Jira

Azure DevOps

Confluence

Jobbeschreibung

Key Responsibilities

• Facilitate Scrum ceremonies, coach the team in Agile practices, and drive continuous improvement.
• Identify and remove impediments; manage delivery risks, dependencies, and release readiness.
• Partner with the Product Owner to maintain a prioritised, refined, and delivery-ready backlog.
• Elicit and analyse business needs through workshops, interviews, process reviews, and discovery sessions.
• Create epics, user stories, functional and non-functional requirements, process flows, and acceptance criteria.
• Maintain requirement traceability and support solution validation, UAT, and defect triage.
• Align business, product, design, engineering, and QA stakeholders on scope, priorities, risks, and decisions.
• Track Agile delivery metrics and governance artefacts to improve predictability, quality, and transparency.

Required Skills and Experience

• 5+ years across Agile delivery, Scrum Master, and/or Business Analysis roles, including 2+ years facilitating Agile teams.
• Strong knowledge of Scrum, requirements elicitation, process modelling, user stories, acceptance criteria, and UAT.
• Excellent facilitation, coaching, analytical, stakeholder management, and communication skills.
• Experience with Jira or Azure DevOps, Confluence, and process-modelling tools.
• Bachelor’s degree or equivalent professional experience; CSM/PSM and ECBA/CCBA/CBAP/PMI-PBA certifications preferred.

Success Measures

• Predictable delivery and achievement of Sprint Goals.
• Clear, testable requirements with reduced rework and defects.
• Timely resolution of impediments, risks, and dependencies.
• Strong stakeholder alignment and continuous improvement.