Senior SAP CS Consultant

Rohde & Schwarz

Bengaluru

On-site

INR 1,200,000 - 1,800,000

Full time

14 days+

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Allowance for home office equipment

Flexible working hours

Possibility of car leasing

Sports promotion

Health care

(Group) accident insurance

Online medical counselling

Life insurance

Corporate/team events

Gifts for special life events

Job summary

A global technology company is seeking an experienced SAP consultant to support their Customer Service team. The role involves consulting on business processes and strengthening an international SAP S/4HANA transformation project. Ideal candidates will have a degree in computer science or related fields and experience in SAP Customer Service, with strong analytical and communication skills. The company promotes equal opportunities and offers a flexible work environment with various benefits.

Qualifications

Comprehensive experience in SAP Customer Service.
In-depth knowledge of service-to-cash processes.
Experience working internationally.
Deep SAP knowledge in service-to-cash, cross-module logistics (SD) and master data.
Practical experience in SAP ECC or S/4HANA implementations.
Experience working for international companies outside India.
Experience introducing new processes or systems.
Team player with cross-functional mindset, strong analytical skills and assertiveness.
Strong customer service orientation with diplomatic skills.
Excellent written and spoken English; knowledge of German is a plus.

Responsibilities

Support Business Process Owner in customer service area.
Strengthen the SAP CS team for SAP S/4HANA project.
Conceive and implement business solutions in Customer Service.
Customize applications, perform tests, support integration/UAT, and draft IT concepts for development.
Advise on selecting suitable applications and technologies.
Provide holistic SAP logistics support including interfaces to subsystems and 2nd Level support.
Collaborate with colleagues in an international environment.

Skills

SAP consulting experience

Service-oriented mindset

Analytical skills

Team player

Customer orientation

Strong communication skills

Cross-module integration knowledge

Experience in S/4HANA Service

English Proficiency

German (nice to have)

Education

Degree in computer science, industrial engineering, or business administration

Industrial Engineering

Business Administration

Job description

Responsibilities

As an SAP consultant, you will provide consulting and support for our Business Process Owner in the customer service area (SAP-CS) and advise the business departments on all IT matters based on the defined target architecture.
You will strengthen the SAP CS team for our international SAP S/4HANA transformation project.
You will conceive, design and implement business solutions in the area of Customer Service (focus on CS, FSM) considering our governance model.
You carry out the customization of the application, the functional tests, plus support with integration tests or user acceptance tests. The creation of IT concepts as input for our development team is also part of your task.
You advise and support the selection of suitable applications.
Together with your colleagues, you will provide holistic support for our SAP logistics applications, add-ons and interfaces to subsystems (including technical 2nd Level support).
You will work closely with our internal colleagues in an international environment.

Qualifications

You have a degree in computer science, industrial engineering, business administration or a comparable field of study.
Comprehensive SAP consulting experience in conception and implementation of business processes in the SAP Customer Service environment, with a focus on SAP CS.
Experience in S/4HANA Service and/or SAP Field Service Mgmt. appreciated.
You have in‑depth SAP knowledge in the area of service‑to‑cash processes, cross‑module integration knowledge in the area of logistics (SD), as well as the underlying master data.
Practical experience in the conception and implementation of business processes in SAP ECC or S/4HANA.
You have worked several years outside of India for international companies.
Experience in introducing new processes or systems.
You are a team player with a cross‑functional and process‑oriented mindset, as well as strong analytical skills combined with assertiveness.
Strong customer and service orientation, coupled with diplomatic skills.
Confident demeanor, independent way of working, and strong communication skills.
Very good written and spoken English skills. Knowledge in German would be a benefit.

Interested?

We are looking forward to receiving your application! Ideally, you should apply online with the reference number. If you have any questions, please feel free to contact your recruiting contact via LinkedIn or XING.

We promote equal opportunities and welcome applications from people with and without disabilities. We offer an inclusive work environment where all individuals can develop their skills and talents regardless of gender, nationality, ethnic and social background, religion, worldview, age, sexual orientation, identity, and other characteristics.

Our Offer