Senior SAP CS

Jobtailor; Dadri; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Jobtailor invites a skilled SAP CS / S/4HANA Service Management expert to lead implementations and enhancements. You will translate business needs into functional and technical designs, configure service processes, and drive cross‑module integrations with SD, MM, PM, PS, PP, QM and FICO.

You will collaborate with clients, run workshops, and ensure user adoption. The role emphasizes data migration, testing cycles, and hypercare support, with a focus on delivering quality, scalable service

Qualifications

• Experience in SAP CS / S/4HANA Service Management implementations and rollouts.
• Bachelor’s degree or equivalent; engineering preferred.
• Minimum two end‑to‑end SAP CS projects plus support/rollout/upgrade exposure.
• Strong integration knowledge across SAP modules and third‑party systems.

Responsibilities

• Lead SAP S/4HANA Service Management implementations, rollouts and enhancements.
• Translate business requirements into functional/technical designs.
• Configure Service Orders, Contracts, Billing, Warranty and Repairs.
• Drive integration with SAP modules (SD, MM, PM, PS, PP, QM, FICO).
• Participate in Fit‑Gap, SIT/UAT, cutover and hypercare activities.
• Collaborate with stakeholders to define end‑to‑end service processes.
• Conduct workshops and train users; ensure adoption and quality deliverables.
• Support data migration of master and transactional data.
• Identify improvements and contribute to innovation initiatives.

Skills

SAP CS / S/4HANA

Service Management

Stakeholder communication

Data migration

Fit‑Gap analysis

Hypercare support

Unit/Integration testing

Solution integration

Education

Bachelor's degree or equivalent

Engineering background preferred

Tools

S/4HANA Fiori

DIP Profile

CATS integration

Job description

Responsibilities

• Lead and deliver SAP S/4HANA Service Management implementations, rollouts, and enhancements
• Gather, analyse and translate business requirements into functional and technical solutions
• Configure and support Service Management processes including Service Orders, Contracts, Billing, Warranty, and Repairs
• Drive integration with SAP modules such as SD, MM, PM, PS, PP, QM, and FICO
• Participate in Fit-Gap analysis, testing cycles (SIT/UAT), cutover, and hyper care support
• Collaborate with clients and stakeholders to define end-to-end service processes
• Conduct workshops, training sessions, and support user adoption
• Ensure quality deliverables including functional specifications, PDD, BPP, and test documentation
• Support data migration activities (master and transactional data)
• Identify improvement opportunities and contribute to continuous innovation initiatives

Qualifications

• Strong functional expertise in SAP CS / S/4HANA Service Management
• Bachelor’s degree (or equivalent experience)
• Preferably Engineering
• Minimum two E2E Implementation Project along with experience in Support / Roll out / Upgrade Projects
• 4-9 Yrs. of SAP CS / Service Management experience
• Hands‑on experience in Service Order Management, Warranty Management, In‑house repair and Service Contracts
• Experience in Service – In‑House Repair & Advanced Return Management
• Familiarity with S/4HANA Fiori apps for Service Management
• Configuration expertise in DIP Profile. CATS integration experience
• Good understanding of integration across SAP modules and third‑party systems (e.g., Salesforce)
• S/4HANA implementation with exposure to Fit‑Gap Analysis, Data Migration (Master & Transactional Data), Testing & Cutover, Hypercare Support
• Integration knowledge with PM, SD, PS, PP, MM, QM and FICO modules
• Understanding of Master Data Migration for service materials, customers, equipment, and technical objects
• Exposure to SLA & Service Contract Handling, Warranty Processing, and Billing Integration
• Strong analytical and problem‑solving skills
• Ability to manage stakeholders and communicate effectively across all levels
• Experience in handling multiple priorities in a fast‑paced environment
• Proactive attitude with a focus on quality and delivering client value.