Senior Salesforce Administrator

IFF; Chennai District; Hybrid; INR 900,000 - 1,300,000; Full time

Benefits offered by this job

Health insurance

Training opportunities

Learning and development programs

Job summary

IFF is seeking a Salesforce Administrator to join our Digital Technology Solutions team in Chennai. You will administer and optimize Salesforce, including Sales Cloud, CPQ, and Billing, while collaborating with stakeholders to implement scalable, secure solutions.

The role demands 4–6 years of hands-on Salesforce experience, strong configuration skills, and a data-driven mindset. This hybrid Chennai-based role supports data quality and continuous improvement.

Job description

Job Summary

Are you passionate about innovation that transforms everyday products into extraordinary experiences?

IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.

Digital Technology Solutions: Accelerating innovation through data, technology and digital transformation, building intelligent solutions that enhance experiences and power smarter decisions.

The role is based in Chennai, India (Hybrid role). Be part of a motivated, passionate, and open-minded team where together we can achieve greatness and make a real impact. Your potential is our inspiration.

Where You’ll Make a Difference

• Administer and maintain the Salesforce platform, including users, profiles, permission sets, roles, and security settings.

• Configure and support standard and custom objects, fields, page layouts, record types, validation rules, and flows.

• Create and maintain reports, dashboards, and analytics to support business decision-making.

• Manage user onboarding, training, troubleshooting, and ongoing support.

• Maintain data quality and governance through imports, cleansing, deduplication, and monitoring activities.

• Support releases, testing, deployments, and change management processes.

• Monitor system performance, adoption, and usage metrics.

• Collaborate with business stakeholders to gather requirements and implement scalable solutions.

• Manage integrations, API access, and related security considerations when required.

What Makes You the Right Fit

• Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering or any other related discipline.

• Minimum 4–6 yearsof hands-on experience in Salesforce administration including Sales Cloud, CPQ, and/or Billing.

• Strong expertise in Salesforce configuration (Flows, Reports, Dashboards, Page Layouts, Record Types, Permission Sets).

• Proven ability to manage large-scale data and complex security models.

• Experience working within agile development or sprint-based environments.

• Excellent troubleshooting skills and ability to translate business needs into practical Salesforce solutions.

• Strongproblem-solvingability with a structured, hypothesis-driven, data-first mindset.

• Effective listening, verbal and written communication and presentation skills.

How Would You Stand Out?

• Understanding of integration concepts and tools (e.g., SOAP, REST APIs).

• Knowledge ofdata governance, change management, and release management practices.

• Salesforce Certified Administrator and Advanced Administrator certifications is preferred.

Why Choose Us?

• Multinational and supporting environment

• Health insurance

• Training opportunities

• Learning and development programs

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more