Senior Salesforce Administrator

Anderson Global; Ahmedabad District; Vor Ort; INR 1.200.000 - 2.200.000; Vollzeit

Zusammenfassung

Anderson Global in India is seeking a Senior Salesforce Administrator to manage, configure, and optimize the Salesforce platform. You will collaborate with stakeholders, developers, and leadership to enhance CRM capabilities, maintain data integrity, and drive user adoption.

The role requires 5–8+ years of experience, deep knowledge of Sales Cloud and Service Cloud, and hands-on expertise with flows, reports, dashboards, and data management tools. A certification is a plus.

Qualifikationen

• 5–8+ years of Salesforce Administration experience.
• Strong knowledge of Sales Cloud and Service Cloud.
• Experience with Salesforce Lightning Experience.
• Hands-on with Flows, Reports, Dashboards, and Data Management tools.
• Understanding of Salesforce security model including profiles and sharing rules.
• Experience with Data Loader, Workbench, and other admin tools.
• Salesforce certifications are a plus.

Aufgaben

• Manage daily Salesforce administration: users, profiles, roles, and security.
• Configure objects, fields, page layouts, validation rules, workflows, and flows.
• Design and implement automation using Flows and Process Builder.
• Create reports and dashboards to provide business insights.
• Coordinate releases, sandbox testing, UAT, and production deployments.
• Provide Level 2/3 user support and training.
• Ensure data quality and governance.

Kenntnisse

Salesforce administration

Sales Cloud

Service Cloud

Lightning Experience

Flows & automation

Reports & dashboards

Data security & governance

Data management tools

Tools

Data Loader

Workbench

Jobbeschreibung

Job Description

Anderson Global is a leading global provider of corporate and professional services, supporting entrepreneurs, SMEs, and investors across key markets including the UAE (Dubai), India, Singapore, France, Germany, Switzerland, the USA, and the Cayman Islands. With a team of over 700 professionals and a strong acquisition-led growth strategy, the group delivers integrated services across bookkeeping, accounting, tax, legal, compliance, and corporate advisory, tailored to meet the evolving needs of businesses operating internationally.

Association with India Shared Services (Active Bean Counter):

The India Shared Services Centre operates as part of Anderson Global, delivering centralized bookkeeping, accounting, and operational support to its global entities. Following the acquisition of Active Bean Counter in February 2025, the India SSC has strengthened the group’s shared services and finance support capabilities.

The team collaborates with international stakeholders across multiple jurisdictions, enabling standardized processes, operational efficiency, and compliance with global and local requirements. As a core component of Anderson Global’s centralized service model, the India SSC supports scalable growth and consistent service delivery across the organization.

Job Summary:

The Senior Salesforce Administrator is responsible for managing, configuring, and optimizing the Salesforce platform to support business processes and ensure system efficiency. This role works closely with business stakeholders, developers, and leadership to enhance CRM capabilities, maintain data integrity, and drive user adoption.

Key Responsibilities:

Salesforce Administration

• Manage daily administration of the Salesforce platform including user setup, profiles, roles, permission sets, and security controls.
• Configure and maintain objects, fields, page layouts, validation rules, workflows, and flows.
• Customize Salesforce to meet evolving business requirements.

System Configuration & Automation

• Design and implement Flows, Process Builder, and automation tools to streamline business processes.
• Configure reports, dashboards, and analytics to provide business insights.
• Manage data imports, exports, and data cleansing activities.

Stakeholder Collaboration

• Work with business teams to gather requirements and translate them into Salesforce solutions.
• Provide guidance on best practices for Salesforce configuration and usage.
• Support cross-functional teams including Sales, Marketing, Service, and Operations.

Release & Change Management

• Manage Salesforce releases, deployments, and change management processes.
• Perform sandbox testing, UAT coordination, and production deployments.
• Maintain documentation for system configurations and processes.

Data Management & Security

• Ensure data quality, integrity, and governance standards are maintained.
• Implement and manage data security policies, sharing rules, and compliance requirements.

User Support & Training

• Provide Level 2/3 support for Salesforce users.
• Conduct training sessions and create user documentation to improve adoption.

Required Qualifications

• 5-8+ years of experience as a Salesforce Administrator.
• Strong knowledge of Sales Cloud and Service Cloud.
• Experience with Salesforce Lightning Experience.
• Hands‑on experience with Flows, Reports, Dashboards, and Data Management tools.
• Understanding of Salesforce security model (profiles, roles, sharing rules).
• Experience with Data Loader, Workbench, and other Salesforce admin tools.
• Strong problem-solving and analytical skills.

Preferred Qualifications

• Salesforce Certified Administrator
• Salesforce Advanced Administrator Certification
• Experience working in Agile/Scrum environments
• Knowledge of integration concepts and APIs