Salesforce Admin

Compunnel Inc.; Dadri; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A leading tech solutions provider based in India is seeking a Salesforce Administrator to manage and optimize Salesforce environments across various clouds. This role involves configuring user profiles, ensuring data integrity, and collaborating with teams to implement CRM solutions. The ideal candidate has 4-7 years of experience, strong analytical skills, and excellent communication abilities. Familiarity with Salesforce automation tools is a must for enhancing efficiency across processes.

Qualifications

• 4-7 years of experience as a Salesforce Administrator in Sales Cloud, Service Cloud, or Experience Cloud.
• Strong understanding of Salesforce data model, security model, and automation tools.
• Experience with user management, case management, and territory management.

Responsibilities

• Manage and configure Salesforce environments, including user setup, profiles, roles, permission sets, and security settings.
• Implement and maintain automation tools such as Flows, Validation Rules, and Reports & Dashboards.
• Ensure data integrity through regular audits and validations.

Skills

Salesforce data model understanding

User management

Analytical skills

Problem-solving skills

Communication skills

Education

4-7 years of experience as a Salesforce Administrator

Tools

Salesforce

Automation tools (Flows, Validation Rules)

Job description

The Salesforce Administrator will be responsible for managing, configuring, and optimizing Salesforce environments across Sales Cloud, Service Cloud, or Experience Cloud.

This role involves overseeing system functionality, supporting users, implementing automation, and ensuring data quality.

The position requires strong technical capability, attention to detail, and the ability to collaborate with cross-functional teams to deliver scalable CRM solutions.

Key Responsibilities

• Manage and configure Salesforce environments, including user setup, profiles, roles, permission sets, and security settings.
• Implement and maintain automation tools such as Flows, Validation Rules, and Reports & Dashboards.
• Support case management, territory management, and other Salesforce operational processes.
• Ensure data integrity through regular audits, data imports, and validations.
• Collaborate with cross-functional teams to gather requirements and translate business needs into Salesforce solutions.
• Troubleshoot system issues and provide ongoing support to users.
• Assist in integration-related activities such as email-to-case, web-to-lead, and connected app configurations.
• Document processes, configurations, and best practices.

Required Qualifications

• 4–7 years of experience as a Salesforce Administrator in Sales Cloud, Service Cloud, or Experience Cloud.
• Strong understanding of Salesforce data model, security model, and automation tools.
• Experience with user management, case management, and territory management.
• Familiarity with basic integrations involving email-to-case, web-to-lead, and connected apps.
• Strong analytical and problem-solving skills.
• Excellent communication and documentation abilities.
• Ability to manage multiple priorities and work effectively with cross-functional teams.

Preferred Qualifications

• Experience contributing to Salesforce optimization or enhancement projects.
• Exposure to AppExchange tools or Salesforce platform extensions.

Certifications

• Advanced Administrator or Platform App Builder – preferred.