Senior Sales Operations Specialist

Hewlett Packard Enterprise India Private Limited; Chennai; Hybrid; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Health & wellbeing

Personal & professional development

Unconditional inclusion

Job summary

Hewlett Packard Enterprise India Private Limited is seeking a Complex Deal Expert to lead sales processing and drive process improvements in a hybrid office setup in Chennai. The role focuses on analytics, stakeholder alignment, and delivering outcomes across client accounts.

The ideal candidate has strong expertise in sales operations, strategic advisory skills, and exceptional English communication. This senior position requires collaboration with cross-functional teams and mentoring teammates.

Qualifications

• Strong analytics, statistics and problem solving abilities.
• Experience designing and implementing process and tools management frameworks for sales processing.
• Excellent written and verbal English communication; local language skills beneficial.

Responsibilities

• Leads project teams responsible for sales processing and process improvement across multiple areas or accounts.
• Advises senior leaders to identify analytics, metrics and outcomes and recommends updates to processes and resources.
• Ensures sales processing activities align with service expectations and business objectives.
• Mentors less-experienced staff and provides domain-specific leadership across projects.

Skills

Analytics

Problem solving

Process improvement

Sales operations

English communication

Education

Bachelor's or Master's in Business Management

Job description

Complex Deal Expert Complex Deal Expert

This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you.

What You Will Do :

Responsibilities:

• Leads project teams responsible for providing sales processing and process improvement across multiple areas, accounts or processes
• Consults with senior business leaders to identify relevant analytics, metrics and outcomes for the assigned areas recommends changes and updates to process architecture, framework and resource deployment, including forecasts and budgets, to meet performance expectations and client needs
• Ensures all sales processing activities for assigned area are performed in alignment with service expectations and business objectives
• Manages and expands relationships with clients and internal and external partners and clients to effectively provide feedback, negotiate outcomes and drive changes to sales processes, policies and tools to improve performance and increase customer satisfaction
• Provides domain-specific expertise and overall sales processing leadership and perspective to cross-organization projects, programs, and activities
• Provides guidance and mentoring to less-experienced staff members

Knowledge and Skills:

• Experience designing and implementing overall process and tools management and improvement frameworks to support client sales processing
• Excellent analytical, statistics and problem solving skills. Thorough understanding of and experience in applying business and sales processing tools, systems and practices in multiple and varied situations
• Reviewing and interpreting client agreements and resolving ambiguity or issues via negotiation
• Evaluating forms of forecasting and planning methodologies to develop guidance for deploying sales processing resources and activities
• Excellent written and verbal communication skills mastery in English and local language.
• Ability to effectively communicate sales processing architectures, plans, proposals, and results, and negotiate options at senior management levels.

What You Need To Bring :

Education and Experience Required:

Bachelor's or Master's degree in Business Management or equivalent Typically 6-10 years experience

Accessibility HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here . Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job:

Sales Operations Job Level: Expert HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need.

Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

Experience Level

Senior Level