Complex Deal Expert

Hewlett Packard Enterprise; Chennai; Hybrid; INR 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Health & Wellbeing

Personal & Professional Development

Unconditional Inclusion

Job summary

Hewlett Packard Enterprise (HPE) in Chennai/Bengaluru operates hybrid model with 2 days in office for the Complex Deal Expert role. The position focuses on leading sales processing improvements, analytics, and cross-functional collaboration to drive client outcomes and optimize processes.

The candidate should bring 6–10 years of experience in business management or equivalent, with strong English and local language communication skills.

Qualifications

• Experience designing and implementing overall process and tools management and improvement frameworks to support client sales processing.
• Excellent analytical, statistics and problem solving skills.
• Thorough understanding of and experience in applying business and sales processing tools, systems and practices in multiple and varied situations.
• Reviewing and interpreting client agreements and resolving ambiguity or issues via negotiation.
• Evaluating forecasting and planning methodologies to develop guidance for deploying sales processing resources and activities.
• Excellent written and verbal communication skills mastery in English and local language.
• Ability to effectively communicate sales processing architectures, plans, proposals, and results, and negotiate options at senior management levels.

Responsibilities

• Leads project teams responsible for providing sales processing and process improvement across multiple areas, accounts or processes.
• Consults with senior business leaders to identify relevant analytics, metrics and outcomes for the assigned areas recommends changes and updates to process architecture, framework and resource deployment, including forecasts and budgets, to meet performance expectations and client needs.
• Ensures all sales processing activities for assigned area are performed in alignment with service expectations and business objectives.
• Manages and expands relationships with clients and internal and external partners and clients to effectively provide feedback, negotiate outcomes and drive changes to sales processes, policies and tools to improve performance and increase customer satisfaction.
• Provides domain-specific expertise and overall sales processing leadership and perspective to cross-organization projects, programs, and activities.
• Provides guidance and mentoring to less-experienced staff members.

Skills

Analytics

Problem Solving

Sales Processing

Communication (English)

Education

Bachelor's or Master's degree in Business Management

Job description

Complex Deal Expert

This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description

HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you.

What You Will Do

• Leads project teams responsible for providing sales processing and process improvement across multiple areas, accounts or processes.
• Consults with senior business leaders to identify relevant analytics, metrics and outcomes for the assigned areas recommends changes and updates to process architecture, framework and resource deployment, including forecasts and budgets, to meet performance expectations and client needs.
• Ensures all sales processing activities for assigned area are performed in alignment with service expectations and business objectives.
• Manages and expands relationships with clients and internal and external partners and clients to effectively provide feedback, negotiate outcomes and drive changes to sales processes, policies and tools to improve performance and increase customer satisfaction.
• Provides domain-specific expertise and overall sales processing leadership and perspective to cross-organization projects, programs, and activities.
• Provides guidance and mentoring to less-experienced staff members.

Knowledge and Skills

• Experience designing and implementing overall process and tools management and improvement frameworks to support client sales processing.
• Excellent analytical, statistics and problem solving skills.
• Thorough understanding of and experience in applying business and sales processing tools, systems and practices in multiple and varied situations.
• Reviewing and interpreting client agreements and resolving ambiguity or issues via negotiation.
• Evaluating forms of forecasting and planning methodologies to develop guidance for deploying sales processing resources and activities.
• Excellent written and verbal communication skills mastery in English and local language.
• Ability to effectively communicate sales processing architectures, plans, proposals, and results, and negotiate options at senior management levels.

What You Need To Bring

Education and Experience Required

Bachelor's or Master's degree in Business Management or equivalent Typically 6-10 years experience.

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

What We Can Offer You

• Health & Wellbeing
• Personal & Professional Development
• Unconditional Inclusion

Let’s Stay Connected

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#india #operations Job: Sales Operations Job Level: Expert

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need.

Equal Opportunity Employer (EEO)

Hewlett Packard Enterprise provides equal employment opportunity to any employee or applicant without regard to sex, gender, color, race, ethnicity, religion, creed, national origin, ancestry, citizenship, age, marital status, sexual orientation, gender identity and expression, physical or mental disability, medical condition, pregnancy, protected veteran status, uniformed service status, familial status, genetic information, political affiliation, or any other characteristic protected by federal, state, or local law.

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