Senior Sales Manager

Freecharge; Mumbai; Hybrid; INR 1,800,000 - 3,200,000; Full time

Job summary

Freecharge in Mumbai seeks an experienced Enterprise Sales professional to drive new merchant acquisition and manage key accounts. You will close high-value deals, upsell within existing portfolios, and maintain strong CXO relationships to secure strategic partnerships.

You will own the complete sales lifecycle, align with payment gateway solutions, and contribute to revenue growth in a target-driven fintech environment.

Qualifications

• 6+ years of experience in B2B Sales, KA management or Enterprise Sales.
• Proven record in acquiring new clients and growing existing accounts.
• Strong ability to influence CXOs and senior decision-makers.
• Excellent negotiation, presentation and stakeholder management skills.
• Bachelor's degree in Business, Sales, Marketing or related field.

Responsibilities

• Drive new merchant acquisition through prospecting, pitching, negotiating, and closing deals.
• Grow existing accounts through upselling, cross-selling, renewals, and revenue expansion.
• Build relationships with CXOs and senior stakeholders across client organizations.
• Influence CXO-level discussions to secure high-value partnerships.
• Leverage merchant network to identify new business opportunities.
• Understand client payment requirements and recommend gateway solutions.
• Own end-to-end sales cycle from prospecting to onboarding.
• Meet monthly, quarterly, and annual revenue targets.
• Identify opportunities within accounts to increase wallet share.
• Maintain sales pipeline and provide forecasts and reports.
• Collaborate with internal teams for smooth onboarding and implementation.
• Handle escalations and ensure strong customer experience.

Skills

B2B sales

Key account management

Enterprise sales

CXO influence

Negotiation

Education

Bachelor's degree

Tools

CRM

Job description

Key Responsibilities

1. Drive new merchant/client acquisition through prospecting, lead generation, pitching, negotiations, and deal closure.
2. Manage and grow existing accounts through upselling, cross-selling, renewals, and revenue expansion.
3. Build and maintain strong relationships with key stakeholders, CXOs, business heads, and senior decision-makers across client organizations.
4. Demonstrate the ability to influence CXO-level stakeholders, drive strategic discussions, and secure high-value business partnerships.
5. Leverage an established merchant network and industry connections to identify and generate new business opportunities.
6. Understand client payment requirements and recommend suitable Payment Gateway and digital payment solutions.
7. Own the complete sales cycle, from prospecting and negotiations to onboarding and account growth.
8. Achieve monthly, quarterly, and annual sales and revenue targets.
9. Identify new opportunities within existing accounts and increase wallet share.
10. Maintain a healthy sales pipeline and provide regular sales forecasts and reports.
11. Work closely with internal teams to ensure smooth merchant onboarding, solution implementation, and issue resolution.
12. Handle client escalations and ensure a strong customer experience.

Requirements

1. 6+ years of experience in B2B Sales, Key Account Management, Business Development, or Enterprise Sales, preferably in Fintech, Payments, Payment Gateway, or SaaS.
2. Proven experience in both hunting and farming, with a track record of acquiring new clients and growing existing accounts.
3. Strong existing merchant network and industry connections, with the ability to leverage relationships for new business acquisition.
4. Proven ability to influence CXOs, senior management, business heads, and key decision-makers to drive strategic partnerships and close high-value deals.
5. Strong understanding of enterprise sales, negotiation, relationship management, and account expansion.
6. Good understanding of digital payments, Payment Gateway solutions, and the merchant ecosystem.
7. Experience managing large enterprise accounts and handling senior-level stakeholders.
8. Strong communication, presentation, negotiation, and stakeholder management skills.
9. Ability to work in a target-driven environment and consistently deliver revenue outcomes.
10. Bachelor's degree in Business, Sales, Marketing, or a relevant field.