Senior Sales Executive

Musee Musical School Of Music; Chennai District; On-site; INR 450,000 - 650,000; Full time

Job summary

Muse Musical Private Limited in Chennai is seeking a Senior Executive Retail Sales who can guide customers to the right musical instruments and solutions while delivering an exceptional buying experience.

You will engage with walk‑in customers, teachers, and institutions, use CRM and digital tools to manage leads and conversions, and collaborate with store teams to ensure smooth service and promotions across channels.

Qualifications

• 4–5 years of premium retail sales experience.
• Proficient in English and Tamil.
• Familiar with CRM platforms and digital sales tools.

Responsibilities

• Drive retail sales through customer engagement and consultative selling.
• Engage with walk-in customers, teachers, academies, and institutions.
• Recommend instruments, rentals, and service solutions.
• Use CRM and digital tools to manage leads, follow-ups, and conversions.
• Leverage data to drive repeat business and retention.
• Coordinate with service, logistics, and store teams for a seamless experience.

Skills

Customer engagement

Relationship building

CRM platforms

Digital sales tools

Consultative selling

English

Tamil

Tools

CRM software

Data analytics

Job description

WE ARE HIRING | SENIOR EXECUTIVE - RETAIL SALES

Muse Musical Private Limited

Are you a customer-focused retail sales professional who is comfortable using digital tools, CRM systems, and technology to drive sales and enhance customer experience?

At Musee Musical, we are looking for a dynamic Executive | Senior Executive Retail Sales to help customers discover the right musical instruments and solutions while delivering an exceptional buying experience

What You'll Do

• Drive retail sales through customer engagement, consultative selling, and relationship building
• Engage with walk-in customers, repeat buyers, music teachers, academies, and institutions
• Recommend suitable instruments, accessories, rentals, and service solutions
• Use CRM and digital sales tools to manage leads, follow-ups, customer interactions, and conversions
• Leverage customer data and insights to drive repeat business and customer retention
• Coordinate with service, logistics, and store teams to ensure seamless customer experience
• Support promotions, campaigns, and sales initiatives across channels

What We're Looking For

• 4- 5 years of retail sales experience (premium retail, lifestyle, consumer durables, education, music, or similar sectors)
• Strong customer engagement and relationship-building skills
• Comfortable with CRM platforms, digital sales tools, and data-driven follow-ups
• Consultative selling mindset with strong closure capability
• Good communication skills in English and Tamil
• Self-driven, energetic, and customer-centric

Why Join Us?

• Opportunity to work with one of India's leading musical instrument and music education brands
• Exposure to premium products and solution-based selling
• Growth-oriented and collaborative work environment
• Opportunity to combine retail excellence with digital-first customer engagement

Location: Chennai

Interested candidates may share their profile at [email/contact details] with the subject line: Application Executive | Senior Executive Retail Sales

# Retail Sales # CRM # Customer Experience # Digital Selling

# Relationship Management