Job Description: Senior Sales Engineer (Pneumatics)
Position Title: Senior Sales Engineer
Reporting To: Sales Head / Business Head
Location: Ahmedabad , Pune , Aurangabad
1. Job Summary
The Senior Sales & Service Engineer is responsible for driving revenue growth through technical sales of pneumatic products and providing after-sales service support. The role requires a strong blend of technical expertise, customer relationship management, and problem-solving skills to support clients across manufacturing industries.
2. Key Responsibilities
A. Sales & Business Development
- Identify and develop new business opportunities in industrial sectors (OEMs, end users, Dealers & distributors).
- Promote and sell pneumatic products such as cylinders, valves, FRLs, fittings, Tubings and automation solutions.
- Achieve monthly, quarterly, and annual sales targets.
- Prepare and deliver technical presentations and product demonstrations.
- Develop strong relationships with key decision-makers and customers.
- Handle techno-commercial discussions, negotiations, and order closures.
- Track market trends, competitor activities, and customer requirements.
B. Technical Support
- Provide pre-sales technical consultation and product selection guidance.
- Understand customer applications and recommend suitable pneumatic solutions.
- Assist in system design and integration of pneumatic components.
- Coordinate with design/production teams for customized solutions.
- Provide installation, commissioning, and troubleshooting support at customer sites.
- Handle breakdowns, service complaints, and maintenance requirements.
- Ensure timely resolution of customer issues to maintain satisfaction.
- Conduct preventive maintenance and service audits.
D. Customer Relationship Management
- Maintain long-term relationships with existing clients.
- Ensure repeat business and customer retention.
- Address customer feedback and improve service delivery.
- Maintain CRM records and sales pipeline updates.
E. Coordination & Reporting
- Coordinate with internal departments (production, logistics, accounts, Quality & Backend).
- Prepare sales reports, forecasts, and MIS.
- Ensure timely payment collection and follow-ups.
- Maintain documentation for service reports and customer visits.
3. Key Performance Indicators (KPIs)
- New customer acquisition
- Customer retention rate
4. Required Qualifications Education
B.Tech / Diploma in Mechanical / Industrial / Mechatronics
5. Required Skills & Competencies Technical Skills
- Strong knowledge of pneumatic systems and components
- Ability to read pneumatic circuit diagrams
- Understanding of industrial automation systems Sales Skills
- Strong negotiation and closing skills
- Ability to handle techno-commercial discussions
- Business development and lead generation Soft Skills
- Excellent communication and interpersonal skills
- Problem-solving and analytical thinking
- Time management and multitasking
6. Tools & Systems
7. Working Conditions
- Frequent travel to customer sites and industrial locations
- Field-based role with client interactions
8. Salary
6,00,000 per annum (6 LPA)
- Opportunity to grow into: Sales Manager, Regional Sales Head, Business Development Manager
10. Additional Requirements