Senior Retail Manager

Ambience HR LLP; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Ambience HR LLP in Bengaluru seeks a Senior Account Manager for Retail Media with 6+ years of experience in media finance. The successful candidate will oversee day-to-day financial operations for commerce media investments and ensure compliance with financial governance standards. The role requires hands-on experience with media finance systems like Prisma and MediaOcean, proficiency in Microsoft Excel, and strong communication skills. The company offers a dynamic work environment focused on continuous improvement.

Qualifications

• 6+ years of experience in media finance, advertising operations, or financial operations.
• Hands-on experience with media finance and billing systems.
• Familiarity with US retail media networks and affiliate ecosystems.

Responsibilities

• Manage financial operations execution for commerce media investments.
• Ensure accurate setup and maintenance of campaigns and orders in media systems.
• Act as a first-line escalation point for financial and billing issues.

Skills

Media finance

Advertising operations

Financial operations

Problem solving

Communication

Microsoft Excel

Tools

Prisma

MediaOcean

Job description

• Senior Account Manager - Retail Media - 6 to 8 years
• Senior Manager - Retail Media - 8+ years

Key Responsibilities

Own day-to-day financial operations execution for commerce media investments across Retail Media and Affiliate programs, including campaign setup, billing readiness, reconciliation, and close processes.

Ensure accurate setup and maintenance of campaigns and insertion orders in finance and media systems (e.g., Prisma/MediaOcean), aligned to approved budgets, authorizations, and activation plans.

Manage monthly actualization and reconciliation workflows, partnering with Finance to resolve discrepancies between planned, delivered, and billed spend across retail media networks and affiliate partners.

Support financial governance and compliance standards established by Commerce Media Operations leadership, ensuring teams follow defined processes for approvals, pacing, and billing across accounts.

Act as a first-line escalation point for financial and billing issues, including invoice discrepancies, missing documentation, or platform billing inconsistencies, coordinating resolution with internal teams and external vendors.

Partner with Activation and Operations teams to identify recurring financial or workflow issues and recommend process improvements that reduce errors and rework.

Contribute to documentation and enablement by maintaining financial operations playbooks, checklists, and bestpractice guidance for retail media and affiliate activation teams.

Support operational reporting and visibility, providing inputs on spend status, reconciliation health, and risk flags to Commerce Media Operations leadership.

Experience & Qualifications

6+ years of experience in media finance, advertising operations, or financial operations, preferably within retail media, affiliate, or performance media environments.

Hands‑on experience with media finance and billing systems (e.g., Prisma/MediaOcean) and an understanding of how financial workflows integrate with activation and ad operations.

Familiarity with US retail media networks and affiliate ecosystems, and how their billing, invoicing, and reporting models impact financial operations.

Strong attention to detail and problem‑solving skills, with a proven ability to identify discrepancies, follow issues through resolution, and maintain accuracy under pressure.

Experience working in scaled or matrixed team environments, partnering with onshore activation, operations, and finance stakeholders.

Strong communication and Microsoft Excel skills.

Highly organized and process‑driven, with the ability to manage recurring monthly workflows while supporting continuous improvement initiatives.