Senior Relationship Manager

Standard Chartered India; New Delhi; In loco; INR 1.500.000 - 3.000.000; Tempo pieno

Descrizione del lavoro

Standard Chartered India is seeking a Senior Relationship Manager based in New Delhi to manage and expand a portfolio of high-value clients. The role requires building long-term relationships, understanding client needs, and coordinating with product, credit, and operations teams to deliver tailored banking solutions.

The ideal candidate has strong sales, cross-selling and regulatory knowledge, with experience servicing priority corporate clients.

Competenze

• Relationship management and client servicing for priority corporate banking clients.
• Strong sales, cross-selling, and portfolio growth capabilities with targets.
• Knowledge of banking products across retail and business segments.
• Familiarity with SEBI and RBI guidelines and regulatory compliance.
• Excellent communication, negotiation and stakeholder engagement skills.
• Analytical and problem-solving abilities for risk assessment and solutions.

Mansioni

• Manage and grow a portfolio of high-value clients; build long-term relationships.
• Conduct regular client meetings and coordinate account reviews.
• Collaborate with product, credit, and operations teams to deliver solutions.
• Ensure compliance standards and regulatory requirements are met; support risk management.
• Identify new business opportunities and contribute to revenue growth.

Conoscenze

Relationship management

Client servicing

Sales & cross-selling

Portfolio growth

Regulatory knowledge

Communication skills

Negotiation

Stakeholder management

Analytical problem-solving

Cross-functional collaboration

Formazione

Bachelor’s degree in Finance/Business/Economics

Postgraduate qualification or certifications (NISM/CFA/MBA)

Descrizione del lavoro

Company Description

Standard Chartered Bank has been operating in India for over 165 years, with a strong branch network across major cities and deep roots in the market. The bank serves a wide range of clients through Corporate, Commercial and Institutional Banking, as well as Consumer, Private and Business Banking. As part of a leading international banking group active in many of the world’s most dynamic markets, Standard Chartered combines global capabilities with local expertise to deliver comprehensive financial solutions. Its Global Business Service centres in India focus on technology and innovation, enhancing products and services and supporting an excellent client experience. The bank’s purpose is to drive commerce and prosperity through diversity, guided by its brand promise, “here for good.”

Role Description

The Senior Relationship Manager is a full-time, on-site role based in New Delhi, responsible for managing and growing a portfolio of high-value clients. The role involves building and maintaining long-term client relationships, understanding individual and business needs, and recommending suitable banking products and services. The Senior Relationship Manager will conduct regular client meetings, coordinate account reviews, and ensure timely resolution of queries and service issues. The role also includes collaborating with internal product, credit, and operations teams to deliver tailored solutions, support risk management, and uphold regulatory and internal compliance standards, including SEBI-related requirements where applicable. The Senior Relationship Manager will track portfolio performance, identify new business opportunities, and contribute to revenue growth while maintaining a strong client experience aligned with the bank’s values.

Qualifications

• Demonstrated relationship management and client servicing skills, with experience handling priority or corporate banking clients.
• Strong sales, cross-selling, and portfolio growth capabilities, with a track record of meeting or exceeding business targets.
• Sound understanding of banking products and services across retail and business segments, including credit, deposits, and investment solutions.
• Knowledge of regulatory and compliance requirements in Indian banking, including familiarity with SEBI and RBI guidelines.
• Excellent communication, negotiation, and interpersonal skills, with the ability to engage senior stakeholders and diverse client profiles.
• Analytical and problem-solving abilities for assessing client needs, evaluating risk, and structuring appropriate solutions.
• Ability to work collaboratively with cross-functional teams and manage multiple client priorities in a fast-paced environment.
• Bachelor’s degree in Finance, Business, Economics, or a related field; a postgraduate qualification or relevant certifications (e.g., NISM, CFA, MBA) are an advantage.
• Prior experience in a relationship management role within a bank or financial institution, ideally at a senior level.