Senior Relationship Manager

Aviva India; Ludhiana, Patiala District; On-site; INR 350,000 - 520,000; Full time

Job summary

Aviva Life Insurance India Limited is seeking a sales-oriented professional to drive bancassurance across assigned bank branches in the region. You will visit branches daily, engage staff, and collaborate with bank officials to pitch and close life insurance policies.

The role requires 1–3 years of Bancassurance or retail life Insurance experience, a graduate degree, strong relationship skills, and fluency in Hindi/Punjabi to service Ambala, Kurukshetra, and Jalandhar.

Qualifications

• 1–3 years of Bancassurance or retail Life Insurance experience.
• Graduate degree is mandatory.
• Strong ability to manage bank relationships and drive cross-sell metrics.
• Fluency in Hindi/Punjabi to communicate with customers in target markets.

Responsibilities

• Branch Visits: Travel to assigned partner bank branches daily to engage with staff.
• Lead Generation: Review banks' daily walk-ins and databases to identify prospects.
• Joint Sales Calls: Meet bank clients with bank officials to pitch and close policies.
• Staff Briefing: Conduct short trainings for bank staff on products and contests.
• Relationship Building: Coordinate with Bank Branch Manager to drive referrals.
• Persistency Follow-ups: Track renewals and secure timely premiums.
• Pipeline Management: Update LMS daily from initial contact to final sale.
• Operations Tracking: Coordinate with operations to resolve docs for fast issuance.

Skills

Bancassurance

Sales

Relationship Management

Communication

Local Market Knowledge

Negotiation

Closing Skills

Education

Graduate degree

Job description

Role & responsibilities

• Branch Visits: Travel to assigned partner bank branches daily to maintain a strong physical presence and engage with bank staff.

• Lead Generation: Review the banks daily walk-ins and customer databases alongside bank staff to identify potential insurance prospects.

• Joint Sales Calls: Meet retail and high-net-worth bank clients jointly with bank officials to pitch and close life insurance policies.

• Staff Briefing: Conduct short morning huddles or training sessions for bank front-line staff on new insurance products, features, and contest updates.

• Relationship Building: Maintained close coordination with the Bank Branch Manager to ensure the branch remains highly active in insurance referrals.

• Persistency Follow-ups: Review upcoming policy renewals daily and contact existing clients to secure timely renewal premiums.

• Pipeline Management: Update the Lead Management System (LMS) daily to track prospective clients from initial contact to final sale.

• Operations Tracking: Coordinate with the operations team to resolve documentation issues (medical queries, forms) for fast policy issuance.

Preferred candidate profile

• Industry Experience: 1 to 3 years of stable experience specifically in Bancassurance sales or retail Life Insurance channels.

• Education: Graduate degree in any stream is mandatory

• Channel Familiarity: Proven track record of managing bank relationships, collaborating with bank staff, and driving cross-sell metrics.

• Local Proficiency: Deep knowledge of the local market landscape and fluency in regional languages (Hindi/Punjabi) to effectively communicate with customers in Ambala, Kurukshetra, and Jalandhar.

• Sales Capabilities: Strong financial need-analysis, negotiation, objection-handling, and closing skills.

• Mindset: Highly target-oriented, self-motivated, and capable of working under pressure to meet tight monthly business targets.

• Mobility: Must possess a personal two-wheeler and a valid driving license for daily branch visits and local travel.