SENIOR RECOVERY EXECUTIVE - MH

Muthoot Fincorp Ltd.; Pune District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Senior Recovery Executive at Muthoot Fincorp Ltd. will drive delinquency reduction and ensure timely resolution of secured and unsecured lending accounts. You will monitor daily portfolios, engage delinquent borrowers, and coordinate with branches to optimize collections.

The role requires strong interpersonal and verbal communication, leadership of a on-roll collections team, and the ability to perform under pressure while achieving business targets.

Qualifications

• Delinquency reduction-focused role with proactive recovery strategies.
• At least 3 years’ experience in collection with 2 years of on-roll team members.
• Excellent interpersonal and verbal communication skills.
• Willingness to travel as per company requirements.

Responsibilities

• Delinquency reduction.
• Earlier resolution with normalization.
• Monitor accounts on daily basis.
• Connect with delinquent borrowers via phone calls and field collections.
• Lead and train collection staff; build a capable team.
• Coordinate with Muthoot Fincorp branches for smoother collections.

Skills

Delinquency reduction

Team leadership

Interpersonal skills

Communication skills

Travel willingness

Job description

Senior Recovery Executive - Secured & Unsecured Lending Business

Reporting to - Area Manager

Main Tasks & Areas of Responsibility

• Delinquency reduction.
• Earlier resolution with normalization.
• Monitor accounts on daily basis
• Connecting with delinquent borrowers via various methods ( including but not limited to phone calls & field collections)
• Responsible for team building and training collection staffs
• To Work closely with Muthoot Fincorp branches for the smoother part of collection
• Skills and Exposure
• A result-oriented individual with Positive Mental Attitude with Integrity, willing to put hard work.
• Proven ability to Handle difficult customer.
• Should have the knowledge of other products movement in the market.
• At least 3 years’ experience in collection with 2 years of On roll team members.
• Excellent interpersonal and verbal communication skills
• Ability to Work & Deliver business targets under pressure.

Be Accountable for Portfolio Quality of the Location.

Special Requirements (If any)

• Should have willingness to travel as per company requirement.