Senior Quality Engineer

Jobtailor; Hyderabad; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Jobtailor in Hyderabad, India seeks an experienced Quality Assurance professional to execute CRM release testing for Dynamics 365 Customer Engagement. You will review requirements, create and maintain test cases, data needs, and execution steps across functional, regression, integration, and UAT testing phases.

You will document defects, track fixes, support release readiness, participate in sprint ceremonies, and collaborate with product owners, developers, and analysts to ensure

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Business, or related field.
• Four+ years of testing experience with at least 2 years on Dynamics 365 Customer Engagement (Sales and Customer Insights Journeys).
• Experience with functional, regression, integration, system, smoke, data validation, exploratory, and UAT testing.
• Experience creating, executing, and maintaining test cases, scripts, data, defects, and evidence.
• Ability to understand coverage, acceptance criteria, traceability, and release validation.

Responsibilities

• Execute QA activities for CRM releases under direction of Test Lead.
• Review requirements and acceptance criteria to create and maintain test assets and steps.
• Perform functional, regression, integration, data validation, UAT, and deployment readiness testing.
• Maintain accountability for test execution, status updates, defects, retesting, and evidence.
• Contribute to regression coverage for critical CRM workflows and high-risk releases.
• Collaborate with Test Lead, product owners, analysts, developers, and stakeholders to clarify requirements and manage risks.
• Document defects, support triage, validate fixes, and track defects to closure.
• Provide accurate test status, defect updates, and risk input for release readiness reporting.
• Participate in sprint ceremonies, release planning, and quality reviews to improve practices.
• Stay current with CRM testing practices and quality engineering best practices.

Skills

D365 testing

Functional testing

Regression testing

Test case creation

Defect documentation

Data validation

UAT testing

Release validation

Agile methodologies

Communication

Education

Bachelor's degree

Job description

• Execute assigned quality assurance activities for CRM releases under the direction of the Test Lead.
• Review business requirements and acceptance criteria to create and maintain assigned test cases, test data needs, and execution steps.
• Perform assigned functional , regression, integration, data validation, user acceptance support , and deployment readiness testing across the delivery lifecycle.
• Maintain individual accountability for assigned test execution, status updates, defect documentation, retesting, and evidence capture.
• Contribute to reusable regression coverage for critical CRM workflows and high-risk release scenarios.
• Partner with the Test Lead, product owners, business analysts, developers, architects, and stakeholders to clarify requirements, raise quality risks, and support quality-focused delivery.
• Document defects clearly, support triage discussions, validate fixes, and track assigned defects through closure.
• Provide accurate test status, defect updates, execution progress, and risk input to support release readiness reporting.
• Participate in sprint ceremonies, release planning, retrospectives, and quality reviews to improve delivery practices.
• Stay current with CRM testing practices, release validation approaches, and quality engineering best practices.

Requirements

• Bachelor’s degree (or US equivalent) in Computer Science, Engineering, Business, or a related field
• Four + years of experience in testing with minimum TWO (2) years of hands-on experience testing Dynamics 365 Customer Engagement (Sales and Customer Insights Journeys) solutions.
• Experience with functional, regression, integration, system, smoke, data validation, exploratory, and user acceptance testing methods.
• Experience creating, executing, and maintaining test cases, test scripts, test data, defects, and supporting test evidence.
• Ability to understand assigned test coverage, acceptance criteria, traceability needs , regression scenarios , and release validation expectations .
• Ability to reproduce issues, isolate defects, validate fixes, and assess regression impact in partnership with development teams.
• Strong communication , collaboration, and documentation skills .
• Ability to manage assigned testing priorities, communicate progress and risks , and follow established testing processes in a hybrid delivery environment.

Core Competencies

Demonstrates expertise in executing quality assurance activities for CRM releases, with a strong focus on Dynamics 365 Customer Engagement testing, including functional, regression, and user acceptance testing. Proficient in documenting defects, managing testing priorities, and collaborating with cross-functional teams to ensure quality-focused delivery.

Highest-signal resume keywords

• Dynamics 365 Customer Engagement Testing
• Functional Testing
• Regression Testing
• Test Case Creation and Execution
• Defect Documentation

ATS Optimization Keywords

Hard Skills

• Test Case Creation
• Regression Testing
• Integration Testing
• User Acceptance Testing
• Data Validation Testing
• Defect Tracking
• Test Evidence Capture
• Acceptance Criteria Understanding
• Release Validation
• Testing Process Management

Soft Skills

• Strong Communication Skills
• Collaboration Skills
• Documentation Skills

Certifications & Qualifications

• Bachelor’s Degree in Computer Science, Engineering, Business, or Related Field

Industry Keywords

• Quality Assurance
• CRM Testing Practices
• Agile Methodologies
• Hybrid Delivery Environment
• Quality Engineering Best Practices