Senior QA Associate - CRM

Android Developer; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Android Developer is seeking a detail-oriented Senior QA Associate with strong experience in Marketing Technology, Email Marketing, and Marketing Automation to test campaigns, audience segmentation, automation journeys, and digital experiences.

The ideal candidate delivers functional, regression, integration, and non-functional testing, validates segments and journeys, and uses Postman, JIRA, and Smartsheet to document defects and collaborate with stakeholders.

Qualifications

• 3–6 years of QA experience, preferably in Email Marketing or Marketing Automation.
• Experience with SFMC, Braze, Eloqua, or similar platforms.
• Good knowledge of HTML, CSS, and JavaScript for email testing and responsive rendering.
• Hands-on experience with API testing using Postman.
• Strong knowledge of SQL queries for data validation and campaign testing.
• Experience reviewing email designs/layouts using Figma or similar tools.
• Understanding of campaign testing, segmentation, targeting, journeys, and automation workflows.
• Familiarity with Agile methodologies and JIRA/Smartsheet.

Responsibilities

• Design and execute test plans and test cases for email campaigns, personalization, dynamic content, tracking, and rendering.
• Perform functional, regression, integration, end-to-end, and non-functional testing.
• Validate audience segmentation, targeting rules, triggers, campaign automation, and journey flows.
• Test Email/SMS/Push Notification campaigns across devices and email clients.
• Identify, document, and track defects using tools such as JIRA.
• Collaborate with developers, campaign managers, designers, and business stakeholders to resolve issues.
• Participate in requirement reviews and identify potential quality risks.
• Contribute to QA documentation, checklists, process improvements, and test automation initiatives.

Skills

QA testing

Campaign testing

Email marketing

Tools

Postman

JIRA

Smartsheet

HTML/CSS/JS

Job description

We are looking for a detail-oriented Senior QA Associate with experience in Marketing Technology, Email Marketing, and Marketing Automation. The ideal candidate should have strong QA fundamentals and hands-on experience testing campaigns, audience segmentation, automation journeys, and digital experiences.

Experience with Salesforce Marketing Cloud (SFMC) or Braze is highly desirable.

Key Responsibilities

• Design and execute test plans and test cases for email campaigns, personalization, dynamic content, tracking, and rendering.
• Perform functional, regression, integration, end-to-end, and non-functional testing.
• Validate audience segmentation, targeting rules, triggers, campaign automation, and journey flows.
• Test Email/SMS/Push Notification campaigns across devices and email clients.
• Identify, document, and track defects using tools such as JIRA.
• Collaborate with developers, campaign managers, designers, and business stakeholders to resolve issues.
• Participate in requirement reviews and identify potential quality risks.
• Contribute to QA documentation, checklists, process improvements, and test automation initiatives.

Required Skills & Experience

• 3-6 years of QA experience, preferably in Email Marketing or Marketing Automation.
• Experience with SFMC, Braze, Eloqua, or similar platforms.
• Good knowledge of HTML, CSS, and JavaScript for email testing and responsive rendering.
• Hands-on experience with API testing using Postman.
• Strong knowledge of SQL queries for data validation and campaign testing.
• Experience reviewing email designs/layouts using Figma or similar tools.
• Understanding of campaign testing, segmentation, targeting, journeys, and automation workflows.
• Familiarity with Agile methodologies and JIRA/Smartsheet.