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Scaling Product & Tech Teams at TELUS | Talent Acquisition
About TELUS International AI
TELUS International AI, a division of TELUS International (market cap $10B+), serves 650+ global clients with a network of over 1M contributors.
With the explosion of generative AI, natural language processing, and computer vision technologies, having accurate, enriched data has become a critical differentiator for companies aiming to lead in innovation. TELUS International AI offers turn-key solutions, simplifying the complexities of building tools and powered by proprietary technology and a global contributor base, TELUS AI delivers billions of annotations, enabling 100+ clients to advance generative AI, computer vision, NLP, and automatic speech recognition (ASR) technologies.
Responsibilities
- Drive Product Alignment: Be the design lead in your Trio team, working with Product and Engineering to shape the product and ensure it meets both business goals and user needs.
- Deliver High-Quality Designs: Independently create and deliver high-quality designs efficiently. Facilitate design reviews and share your work with stakeholders at different stages of the project. Collaborate closely with developers to ensure designs are implemented accurately, providing support throughout the process.
- Conduct User Research: Plan and execute user research through interviews, surveys, usability tests, and competitive analyses. Analyze and synthesize research findings to inform design decisions and validate concepts. Champion a user-first approach and ensure it’s central to every design decision.
- Drive Continuous Improvement and Innovation: Identify opportunities to improve the user experience and tackle tough design challenges with creative solutions. Stay updated on the latest design trends, tools, and technologies. Maintain high design standards, foster a positive team culture, and support the growth of your UX teammates through mentoring and feedback.
- Develop Design Systems and Documentation: Work with cross-functional teams to create reusable components, patterns, and guidelines that benefit the entire organization. Promote the adoption of the design system, conduct regular audits, and refine components based on feedback and best practices.
Requirements
- Bachelor's or master’s degree in UX design, Human-Computer Interaction (HCI), or related field.
- 6+ years as a Product Designer; experience in small startups or working on complex products is a bonus.
- Strong problem-solving skills and expertise in user-centered design methods.
- Proficiency in design tools, especially Figma.
- Exceptional communication, presentation, and collaboration skills.
- Experience working in an Agile and fast-paced environment.
- Ability to lead and mentor junior UX professionals in the team.
Why Join Us?
Work on Exciting Projects: Tackle diverse challenges from designing B2B enterprise to advanced annotation tools.
Stay Ahead of the Curve: Work at the intersection of design, ML, and GenAI innovation. Incorporate the latest advancements in ML and GenAI into user-facing applications, working with customers who operate at the bleeding edge of AI.
Hybrid work model: 2–3 days in Bangalore office.
Stability Meets Agility: Leverage the resources of a large company while embracing the creativity and pace of a startup.
Seniority level
Employment type
Job function
- Product Management and Design
- Industries: Software Development