Senior Operations

RAPSYS TECHNOLOGIES PTE. LTD.; Bengaluru; On-site; INR 400,000 - 500,000; Full time

Job summary

A technology firm in Bengaluru is looking for an Operations Manager to oversee daily operations and team workflow. The ideal candidate should have at least 2 years of experience in operations, preferably in the legal or financial sectors, and possess strong skills in MS Excel and communication. The role includes managing vendor relationships and ensuring enterprise satisfaction.

Qualifications

• Minimum 2+ years’ experience in operations.
• Advanced proficiency in MS Excel and Word, including Vlookup and MailMerge.
• Well organized and self-motivated.

Responsibilities

• Strategize, manage day-to-day operations and oversee workflow.
• Prepare and provide MIS reports to enterprise users.
• Manage vendor relationships.

Skills

People management

MS Excel

MS Word

Oral communication

Written communication

Organization

Self-motivation

Education

Bachelor’s degree in business administration, operations management

Job description

What You'll Do

• Work with the operations team to strategize, manage day-to-day operations and oversee the workflow
• Verification of data shared by enterprise users
• Prepare and provide MIS reports on a regular basis to enterprise users
• Liaise with enterprise users to understand their needs and demands
• Formulate Standard Operating Procedures (SOPs) to ensure consistency in internal processes
• Ensure adoption and adherence to SOPs by all members of the team
• Provide regular reports and updates to Senior Management
• Manage and motivate the team to achieve operational targets and goals
• Ensure that all responsibilities of the team are achieved within the prescribed deadlines
• Manage vendor relationships
• Ensure enterprise satisfaction and retention, source constructive feedback and relay it to the relevant teams

Skills/Qualifications

• Minimum 2+ years’ experience in operations
• Bachelor’s degree in business administration, operations management or a related field
• Demonstrable knowledge of people management
• Previous work experience in legal / financial services / insurance industry is preferred
• Advanced proficiency in MS Excel and Word (eg. Vlookup, MailMerge, etc.)
• Excellent oral and written communication skills
• Well organized and self-motivated

Experience up to 2 years

Salary Upto - 4lpa to 5lpa