Senior Officer/Maintenance

UNO MINDA; Gurugram District; On-site; INR 167,000 - 290,000; Full time

Job summary

UNO MINDA in Gurugram is seeking a guest service professional to provide exceptional customer service, manage food and beverage orders, handle cash transactions, and maintain accurate records while keeping a clean and organized workspace.

You will collaborate with other departments to ensure seamless service delivery, handle complaints professionally, and participate in ongoing training to enhance skills and knowledge in a fast-paced hospitality environment.

Responsibilities

• Provide exceptional customer service and ensure guest satisfaction.
• Manage food and beverage orders, handle cash transactions, and maintain accurate records.
• Maintain a clean and organized workspace, adhering to health and safety standards.
• Collaborate with other departments to ensure seamless service delivery.
• Handle complaints and resolve issues professionally.
• Participate in ongoing training and development to enhance skills and knowledge.

Job description

• Provide exceptional customer service and ensure guest satisfaction.
• Manage food and beverage orders, handle cash transactions, and maintain accurate records.
• Maintain a clean and organized workspace, adhering to health and safety standards.
• Collaborate with other departments to ensure seamless service delivery.
• Handle complaints and resolve issues professionally.
• Participate in ongoing training and development to enhance skills and knowledge.