Manager - Customer Service

Incred; Thane; On-site; INR 150,000 - 230,000; Full time

Job summary

Incred in Maharashtra is seeking a hotel housekeeping professional to uphold cleanliness in guest rooms and public areas while delivering attentive service.

You will coordinate with other departments, implement cleaning schedules, conduct inspections, and ensure compliance with safety regulations and company policies to maximise guest satisfaction.

Ideal candidate prioritizes guest comfort, works proactively to resolve issues, and supports efficient hotel operations in a busy environment.

Responsibilities

• Maintain high standards of cleanliness and hygiene in guest rooms and public areas.
• Provide exceptional customer service by responding promptly to guests' requests and resolving issues professionally.
• Collaborate with other departments to ensure seamless operations and enhance overall guest satisfaction.
• Develop and implement effective cleaning schedules to minimize downtime and maximize efficiency.
• Conduct regular inspections to identify and address any areas for improvement.
• Ensure compliance with health and safety regulations and company policies.

Job description

• Maintain high standards of cleanliness and hygiene in guest rooms and public areas.
• Provide exceptional customer service by responding promptly to guests' requests and resolving issues professionally.
• Collaborate with other departments to ensure seamless operations and enhance overall guest satisfaction.
• Develop and implement effective cleaning schedules to minimize downtime and maximize efficiency.
• Conduct regular inspections to identify and address any areas for improvement.
• Ensure compliance with health and safety regulations and company policies.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.