Senior Manager - Transformation Office

Axis Max Life Insurance; Rajasthan; On-site; INR 1,500,000 - 2,500,000; Full time

Benefits offered by this job

Health insurance

Job summary

Axis Max Life Insurance Limited in India seeks a Transformation Lead to own circle-level improvement programs, driving governance, analytics and intervention management to boost performance across assigned circles.

The role emphasizes identifying opportunities, root-cause analysis, design of action plans and ensuring timely closure through governance trackers and cross-functional reviews. MBA with 5–8 years in strategy, analytics or transformation is preferred.

Qualifications

• MBA/Post Graduate in Management from a reputed institution.
• 5–8 years experience in strategy, analytics, performance management, transformation, consulting or business planning roles.
• Strong analytical and diagnostic capabilities.
• Experience managing multiple stakeholders and initiatives.

Responsibilities

• Circle Transformation Ownership: Act as the designated transformation partner for assigned circles and drive execution of transformation priorities.
• Adoption & Change Management: Drive adoption of transformation initiatives and operating frameworks; identify barriers to implementation and support rollout of new programs.
• Intervention Management: Design circle-level interventions based on performance analytics and monitor effectiveness and impact.
• Stakeholder Coordination: Partner with Circle Managers, Zonal Heads and business teams; coordinate cross-functional dependencies and timely closure.
• Review Support & Communication: Publish intervention trackers and governance summaries; support leadership reviews with data-backed insights.

Skills

Change Management

Business Analytics

Program Execution

Governance Management

Stakeholder Coordination

Problem Solving

Structured Thinking

Presentation Skills

Data Interpretation

Action Orientation

Education

MBA/PGDM

Tools

Excel

Job description

Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited (\"MFSL\") and Axis Bank Limited.

Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery, and a well-trained human capital.

Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work environment.

#ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply

Job Description

Job Summary

The incumbent will own execution of transformation programs across assigned circles and will drive improvement through structured governance, analytics and intervention management.

The role will identify performance opportunities, conduct root-cause analysis, design improvement plans, track implementation progress and ensure closure of agreed actions through regular forums.

Key Responsibilities

Circle Transformation Ownership

• Act as the designated transformation partner for assigned circles.
• Drive execution of transformation priorities within mapped circles.
• Own implementation of intervention plans.

Adoption & Change Management

• Drive adoption of transformation initiatives and operating frameworks. Identify barriers to implementation.
• Support rollout of new programs and initiatives.
• Drive alignment among stakeholders on transformation priorities.
• Analyze circle performance across defined transformation metrics.
• Identify weak pockets, productivity gaps and adoption challenges.
• Conduct root-cause analysis and diagnostic reviews.
• Generate actionable recommendations for business improvement.
• Conduct periodic transformation governance reviews.
• Maintain governance trackers and review outputs.

Intervention Management

• Design circle-level interventions based on performance analytics.
• Monitor intervention effectiveness and business impact.
• Facilitate corrective action planning where required.

Stakeholder Coordination

• Partner with Circle Managers, Zonal Strategy & Initiatives Heads and business teams.
• Coordinate execution with training, digital, operations and support functions. Ensure timely closure of cross-functional dependencies.

Review Support & Communication

• Publish intervention trackers and governance summaries.
• Support leadership reviews through data-backed insights.
• Maintain documentation of actions, decisions and outcomes.

Key Competencies/ skill required

Change Management

Business Analytics

Program Execution

Governance Management

Stakeholder Coordination

Problem Solving

Structured Thinking

Presentation Skills

Data Interpretation

Action Orientation

Desired qualification and experience

MBA/Post Graduate in Management from a reputed institution.

5–8 years experience in strategy, analytics, performance management, transformation, consulting or business planning roles.

Strong analytical and diagnostic capabilities.

Experience managing multiple stakeholders and initiatives.

Ability to independently drive reviews, interventions and action closure.