Senior Manager, Software Development - AI Delivery Hub

1127 Amadeus Software Labs India Private Limited; Bengaluru; Hybrid; INR 3,200,000 - 4,800,000; Full time

Job summary

Amadeus is seeking an experienced Engineering Manager to lead the AI Delivery Hub in Bengaluru. You will guide a diverse team of engineers, shaping roadmaps, aligning with product goals, and delivering AI-powered travel solutions integrated with AI assistants.

You’ll coach teammates, drive performance, manage stakeholder expectations, and ensure scalable, high-quality software. A strong background in software engineering and cloud platforms is essential, with AI/ML experience a plus.

Qualifications

• Proven ability to lead and develop technical teams in an agile environment.
• Experience managing or supporting software delivery projects with strong organizational and prioritization skills.
• Solid foundation in software engineering (e.g., system design, cloud platforms, or continuous integration).
• Experience with AI or machine learning products is an advantage.
• Strong communication and stakeholder management skills, connecting technical decisions to business outcomes.
• Demonstrated ability to make informed decisions within established policy frameworks and adapt plans to evolving business needs.

Responsibilities

• Lead and develop a diverse team of engineers, setting clear goals and growth plans within an inclusive and supportive environment.
• Define and communicate the technical roadmap aligned with the AI Delivery Hub and company objectives, tracking progress and promoting continuous improvement.
• Provide technical oversight, ensuring high-quality, maintainable, and scalable travel solutions integrated with AI Assistants.
• Collaborate across functions, working with Product Management, Marketing, Pre-Sales, and Strategy teams to align engineering outcomes with business needs.
• Foster open communication, ensuring clarity of purpose and supporting adaptability in a fast-evolving AI landscape.
• Engage with technical and business stakeholders, bridging priorities to ensure seamless delivery and shared understanding.

Skills

Leadership

Team development

Software delivery management

System design

Cloud platforms

Continuous integration

AI/ML familiarity

Communication

Stakeholder management

Policy-driven decision making

Tools

Cloud platforms

CI/CD

Job description

Senior Manager, Software Development - AI Delivery Hub

About the Role

As the Engineering Manager for the AI Delivery Hub, you will lead an agile engineering team developing AI-powered travel solutions that integrate seamlessly with global AI Assistant platforms. You will be responsible for guiding the team’s performance, growth, and resource planning, helping bring Amadeus’s travel technology vision to life through innovation and collaboration. This role focuses on people leadership and technical enablement—you’ll coach team members, foster career growth, and use your technical background for strategic decisions and practical support when needed. Operating with autonomy, you will shape the team’s roadmap to deliver reliable, scalable, and impactful products. In this role, you’ll:

• Lead and develop a diverse team of engineers, setting clear goals and growth plans within an inclusive and supportive environment.
• Define and communicate the technical roadmap aligned with the AI Delivery Hub and company objectives, tracking progress and promoting continuous improvement.
• Provide technical oversight, ensuring high-quality, maintainable, and scalable travel solutions integrated with AI Assistants.
• Collaborate across functions, working with Product Management, Marketing, Pre-Sales, and Strategy teams to align engineering outcomes with business needs.
• Foster open communication, ensuring clarity of purpose and supporting adaptability in a fast-evolving AI landscape.
• Engage with technical and business stakeholders, bridging priorities to ensure seamless delivery and shared understanding.

What Good Looks Like

The team is engaged, supported, and continuously learning in an environment of mutual trust and psychological safety. Team outcomes consistently meet delivery goals, producing reliable and scalable travel solutions ready for integration with major AI platforms. Strong cross-functional collaboration ensures alignment with product strategies and market needs, driving impact in Amadeus’s AI transformation journey.

Your Profile

• Proven ability to lead and develop technical teams with a collaborative, learning-oriented leadership style.
• Experience managing or supporting software delivery projects with strong organizational and prioritization skills.
• Solid foundation in software engineering (e.g., system design, cloud platforms, or continuous integration).
• Experience with AI or machine learning products is an advantage.
• Strong communication and stakeholder management skills, connecting technical decisions to business outcomes.
• Demonstrated ability to make informed decisions within established policy frameworks and adapt plans to evolving business needs.

What we can offer you

• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• A hybrid working model - We want our employees to do their best work, however the hybrid model works best for them.
• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

Diversity & Inclusion

#LI-KA1

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. Amadeus is an equal opportunity employer and committed to an accessible recruitment process. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation,age, beliefs, disability or any other characteristics protected by law.

As part of our global team of 20,000+ passionate team members across 100+ locations, you’ll join a community united by a love for travel and technology. We’re not just shaping the future of travel; we’re using it as a force for good, enriching lives and supporting our planet. Here, you’ll be free to innovate and grow with driven colleagues. Join us on a journey where you will help us bring the world closer!