Senior Manager - Revenue

upGrad; Bengaluru; On-site; INR 600,000 - 1,000,000; Full time

Job summary

upGrad is seeking a strategic, data-driven Revenue leader to drive revenue growth, sales efficiency, and overall business performance. You’ll go beyond reporting numbers to identify drivers, gaps, and actions that accelerate growth across products, pricing, and channels.

You’ll own revenue planning, forecasting, and performance tracking while collaborating with Marketing, Sales, Product, and Finance to improve the funnel and profitability.

Qualifications

• 5–10 years of experience in Revenue Operations or related roles.
• Experience in EdTech, SaaS, or high-growth startups preferred.
• Strong analytical and problem-solving skills with data-driven decision making.

Responsibilities

• Identify new revenue opportunities across products, pricing, channels, and customer segments.
• Partner with leadership on annual plans, revenue targets, and quarterly business reviews.
• Own revenue planning, forecasting, target setting, and performance tracking.
• Improve the Lead → Contact → Counselling → Enrolment funnel and sales productivity.
• Design sales incentive structures aligned with business objectives.
• Build standardized sales processes, governance, and CRM best practices.

Skills

Revenue Operations

Business Strategy

Sales Strategy

Consulting

Commercial Excellence

Job description

Business Unit - Higher Education

Department - Revenue

Experience Range - 5–10 years

About upGrad:

Founded in 2015, upGrad is Asia’s largest integrated Learning, Skilling, Workforce Development, and Placement company. Its offerings include online and hybrid degrees, study abroad programs, certifications, bootcamps, and doctorates for working professionals. Through its B2B arm, upGrad also provides enterprise training, recruitment, and staffing services. With 10M+ learners across 100+ countries, 300+ global university partners, 2500+ pathway connections, and 20,000+ recruitment partners, upGrad continues to empower careers worldwide.

About the Role

We’re looking for a strategic, data-driven revenue leader who can work closely with business and sales leadership to drive revenue growth, sales efficiency, and overall business performance.

This is a high-ownership role where you’ll go beyond reporting numbers — you’ll identify what is driving revenue, where we are losing opportunities, and what we can do differently to accelerate growth.

If you enjoy solving complex business problems, working with large sales funnels, turning data into decisions, and partnering with senior leadership, this role could be a great fit.

What You’ll Own

• Identify new revenue opportunities across products, pricing, channels, and customer segments.
• Partner with leadership on annual plans, revenue targets, and quarterly business reviews.
• Identify opportunities to improve revenue predictability, scalability, and profitability.
• Explore low-cost growth opportunities such as referrals, repeat purchases, and organic growth channels.
• Track market, competitor, and customer trends to identify new growth opportunities.

Revenue Operations

• Own revenue planning, forecasting, target setting, and business performance tracking.
• Monitor daily, weekly, and monthly revenue performance.
• Identify opportunities to improve the Lead → Contact → Counselling → Enrolment funnel.
• Improve metrics such as Revenue per Lead, Revenue per Counsellor, conversion rates, and sales productivity.
• Partner with Sales leadership to improve team productivity and conversion.
• Identify bottlenecks and drop-offs across the sales funnel.
• Design sales incentive structures aligned with business objectives.
• Build standardized sales processes, governance, and CRM best practices.
• Drive initiatives that improve sales efficiency and predictability.

Business Analytics

• Build dashboards and management reports that enable faster business decisions.
• Deep-dive into lead quality, conversion, sales productivity, cohort performance, pricing, discounting, and revenue leakage.
• Convert complex data into clear, actionable business recommendations.

Cross-functional Leadership

You’ll work closely with Marketing, Sales, Product, Finance, Customer Success, HR, and Technology to solve business problems and drive growth.

What We’re Looking For

• 5–10 years of experience in Revenue Operations, Business Strategy, Sales Strategy, Consulting, Commercial Excellence, or similar roles.
• Experience in EdTech, SaaS, Consumer Internet, or high-growth startups is preferred.
• Strong experience in revenue planning, forecasting, and business performance management.
• Good understanding of inside sales and high-volume sales environments.
• Strong analytical and problem-solving skills with the ability to translate data into business decisions.
• Experience working directly with senior leadership and cross-functional teams.
• Strong understanding of sales funnels, revenue metrics, and business economics.