Revenue Operations Specialist

Retail Insights; Bengaluru; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Retail Insights is seeking an experienced Revenue Operations leader to own end-to-end revenue operations across sales, marketing, and customer success. You will drive CRM governance, pipeline management, forecasting, and revenue analytics to enable data-driven growth.

Collaborating with senior sales leadership and cross-functional teams, you will design standardized revenue processes, build executive dashboards, and guide incentive planning while identifying risks and opportunities for the

Qualifications

• Minimum 6+ years of experience in Revenue or Sales Operations roles.
• Hands-on experience with CRM systems (Salesforce or equivalent).
• Proven expertise in pipeline management, forecasting, and revenue analytics.
• Strong analytical skills to translate data into insights.
• Experience working with senior sales leadership and cross-functional teams.
• Excellent communication and stakeholder management skills.
• Experience in IT services, SaaS, or Retail technology environments.

Responsibilities

• Own end-to-end revenue operations across sales, marketing, and customer success.
• Drive CRM governance, data accuracy, and process adherence.
• Manage sales pipeline, forecasting models, and revenue tracking.
• Collaborate with sales leadership to improve conversion rates and deal velocity.
• Design standardized revenue processes aligned with growth goals.
• Build executive dashboards, reports, and performance metrics.
• Analyze revenue data to identify trends, risks, and opportunities.
• Drive process automation and system improvements for efficiency.
• Support sales planning, target setting, and incentive tracking.
• Act as a key stakeholder for cross-functional alignment between Sales, Marketing, Finance, Delivery.
• Identify gaps and recommend corrective actions.
• Provide strategic insights and data for leadership decisions.

Skills

CRM systems

Pipeline management

Forecasting

Revenue analytics

Stakeholder management

Cross-functional collaboration

Tools

Salesforce

Job description

About

Retail Insights delivers scalable, innovative, and cost-effective IT solutions through centers in India, Dubai, and the U.S. We specialize in Full Stack Development, Data & AI/ML, Mobile, DevOps, and digital platforms like Adobe, Salesforce, Shopify, Snowflake, and Blue Yonder.

Responsibilities

• Own and manage end-to-end revenue operations across sales, marketing, and customer success functions
• Drive CRM governance, ensuring data accuracy, consistency, and process adherence
• Manage and optimize sales pipeline, forecasting models, and revenue tracking
• Partner closely with sales leadership to improve conversion rates and deal velocity
• Design and implement standardized revenue processes aligned with business growth goals
• Build and maintain executive dashboards, reports, and performance metrics
• Analyze revenue data to identify trends, risks, and growth opportunities
• Drive process automation and system improvements to enhance operational efficiency
• Support sales planning, target setting, and incentive tracking
• Act as a key stakeholder in cross-functional alignment between Sales, Marketing, Finance, and Delivery teams
• Identify gaps in revenue processes and recommend corrective actions
• Support leadership with strategic insights and decision-making data

Requirements

• Minimum 6+ years of experience in Revenue Operations or Sales Operations roles
• Strong hands-on experience with CRM systems (Salesforce or equivalent)
• Proven expertise in pipeline management, forecasting, and revenue analytics
• Strong analytical skills with the ability to translate data into insights
• Experience working with senior sales leadership and cross-functional teams
• Excellent communication, presentation, and stakeholder management skills
• Ability to drive process improvements and operational discipline
• Experience in IT services, SaaS, or Retail technology environments

Education Qualification

• Minimum 6+ years of experience in Revenue Operations or Sales Operations roles
• Strong hands-on experience with CRM systems (Salesforce or equivalent)
• Proven expertise in pipeline management, forecasting, and revenue analytics
• Strong analytical skills with the ability to translate data into insights
• Experience working with senior sales leadership and cross-functional teams
• Excellent communication, presentation, and stakeholder management skills
• Ability to drive process improvements and operational discipline
• Experience in IT services, SaaS, or Retail technology environments