Senior Manager - Project Delivery

Greytip Software Private Limited; Mumbai; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Greytip Software Private Limited in Mumbai seeks a Senior Manager – Project Delivery to lead planning, execution, and successful delivery of complex programs from initiation to closure.

This role requires establishing delivery standards, guiding cross‑functional teams, and managing stakeholders to ensure on‑time, on‑budget, and quality outcomes aligned with business goals. You will drive governance, report progress to senior leadership, and mentor project managers for high‑performance delivery.

Qualifications

• Bachelor’s degree in business, IT, engineering, or related field.
• Significant experience in project delivery and program management.
• Proven track record managing complex, cross-functional projects.

Responsibilities

• Lead end-to-end delivery of strategic projects.
• Define objectives, scope, milestones, and success criteria.
• Ensure delivery on time, within budget, and quality standards.
• Govern delivery practices and reporting mechanisms.
• Monitor progress, identify variances, and take corrective actions.
• Mentor project managers and delivery teams.

Skills

Project management

Stakeholder management

Leadership

Budgeting

Risk management

Communication

Agile/Hybrid

Cross-functional leadership

Education

Bachelor’s degree

Tools

Microsoft Project

Jira

Confluence

Smartsheet

Job description

Job Description: Senior Manager – Project DeliveryPosition Overview

The Senior Manager – Project Delivery will lead the successful planning, execution, and delivery of complex projects from initiation through completion. This role is responsible for establishing delivery standards, managing cross-functional teams, ensuring alignment with business objectives, and maintaining strong relationships with internal and external stakeholders. The position requires a strategic, results-oriented leader who can manage multiple priorities, resolve delivery challenges, and consistently achieve project outcomes within agreed scope, schedule, quality, and budget parameters.

Key Responsibilities

Project Leadership and Delivery

• Provide end-to-end leadership for strategic and high-impact projects.
• Define project objectives, scope, milestones, deliverables, governance structures, and success criteria.
• Ensure projects are delivered on time, within budget, and in accordance with approved quality standards.
• Establish effective project management practices, methodologies, processes, and reporting mechanisms.
• Monitor project progress, identify variances, and implement corrective actions when required.
• Drive timely decision-making and remove obstacles that may affect delivery performance.

Stakeholder and Client Management

• Build and maintain strong relationships with senior stakeholders, clients, business leaders, and delivery partners.
• Communicate project status, risks, dependencies, financial performance, and key decisions clearly and regularly.
• Manage expectations and ensure alignment among business, technology, operations, and other project stakeholders.
• Lead governance meetings, steering committee reviews, project checkpoints, and executive-level presentations.
• Resolve escalated issues and manage stakeholder concerns in a professional and timely manner.

Team Management and Leadership

• Lead, mentor, and develop project managers, delivery leads, and cross-functional project teams.
• Define roles and responsibilities and promote accountability across delivery functions.
• Foster a collaborative, high-performance, and delivery-focused team culture.
• Support resource planning, capacity management, performance evaluation, and succession planning.
• Encourage knowledge sharing, continuous learning, and the adoption of industry best practices.

Risk, Issue, and Change Management

• Establish and maintain comprehensive risk, issue, dependency, and assumption management processes.
• Anticipate delivery risks and develop mitigation and contingency plans.
• Govern change requests and assess their impact on scope, cost, timelines, resources, and quality.
• Ensure effective escalation and resolution of critical project issues.
• Maintain clear documentation and audit trails for project decisions and changes.

Financial and Operational Management

• Own project budgets, forecasts, financial tracking, and cost-control activities.
• Review project financial performance and take appropriate action to manage variances.
• Support vendor selection, contract management, procurement coordination, and partner performance reviews.
• Ensure delivery operations comply with organizational policies, regulatory requirements, and governance standards.
• Identify opportunities to improve efficiency, reduce delivery costs, and maximize business value.

Process Improvement and Quality Assurance

• Drive continuous improvement across project delivery processes, tools, and operating models.
• Establish quality assurance checkpoints and ensure adherence to defined delivery standards.
• Promote the use of appropriate delivery methodologies, including Agile, Waterfall, or hybrid approaches, based on project requirements.
• Conduct project reviews, lessons-learned sessions, and post-implementation assessments.
• Implement improvements that enhance predictability, transparency, productivity, and customer satisfaction.

Key Requirements

Education and Experience

• Bachelor’s degree in Business Administration, Project Management, Information Technology, Engineering, or a related discipline.
• Significant experience in project delivery, program management, transformation, or a related leadership function.
• Demonstrated experience managing complex, cross-functional, and high-value projects.
• Experience leading project managers and distributed teams across multiple business functions or locations.
• Proven track record of delivering projects within agreed timelines, budgets, quality standards, and business objectives.

Technical and Professional Skills

• Strong knowledge of project and program management principles, governance frameworks, and delivery methodologies.
• Practical experience with project planning, budgeting, forecasting, resource management, risk management, and reporting.
• Proficiency in project management and collaboration tools such as Microsoft Project, Jira, Confluence, Smartsheet, or equivalent platforms.
• Strong understanding of project financial management, vendor governance, change control, and quality assurance.
• Ability to interpret project data, performance metrics, and financial information to support informed decision-making.

Leadership and Behavioral Competencies

• Excellent strategic thinking, planning, organizational, and prioritization skills.
• Strong communication, negotiation, presentation, and stakeholder management abilities.
• Demonstrated ability to influence senior stakeholders and lead through ambiguity and change.
• Sound judgment, analytical thinking, problem-solving ability, and commercial awareness.
• High level of ownership, accountability, integrity, adaptability, and commitment to delivery excellence.
• Ability to manage competing priorities and operate effectively in a fast-paced environment.

Preferred Qualifications

• Professional certification such as PMP, PRINCE2, PgMP, Agile certification, or an equivalent qualification.
• Experience with digital transformation, business process improvement, technology implementation, or enterprise-wide change initiatives.
• Experience working with global, multi-location, or matrixed organizations.
• Familiarity with organizational change management, service management, or business transformation frameworks.

Success Measures

• Consistent delivery of projects within approved scope, schedule, budget, and quality parameters.
• Improved project predictability, governance compliance, and stakeholder satisfaction.
• Effective management of risks, issues, dependencies, changes, and delivery escalations.
• Strong team performance, resource utilization, collaboration, and capability development.