Senior Manager - Open Market Agency

HDFC ERGO General Insurance; Sarkhej; On-site; INR 1,800,000 - 2,500,000; Full time

Job summary

HDFC ERGO General Insurance is seeking a Senior Manager for Open Market Agency at Ahmedabad. The role focuses on managing active dealers for private car and tractor lines, while expanding the dealer network with OEM partners and ensuring smooth policy issuance, underwriting coordination, and timely disbursement of commissions.

The position requires strong relationship-building with dealers, negotiation skills for favorable premiums and payouts, and end-to-end channel management including

Qualifications

• To develop dealer business (both new and non-new) in his/her area of operation.
• To train/mentor dealers/insurance managers about product and process.
• To handle and resolve dealer queries at the time of policy issuance if any.

Responsibilities

• To manage active dealers at the location – both Pvt Car & Tractor.
• Activate new tractor and Pvt Car dealers in OEM space – Maruti, Hyundai, Mahindra, Tata, KIA and others.
• End-to-end channel management with premium receivables and dealer payout.
• Troubleshooting with underwriting, branch operations for policy issuance, claims settlement and finance for timely disbursement of dealers’ commission.

Job description

New Job Title Senior Manager - Open Market Agency

Employment Type Permanent

Physical Branch Ahmedabad

Branch Code 2302

Job Description

To manage active dealers at the location – both Pvt Car & Tractor.

Ac?vate new tractor and Pvt Car dealers in OEM space – Maruti, Hyundai, Mahindra, Tata, KIA and others.

Ensure familiariza?on of the company’s products, policies and sales processes with the dealers

Negotiating skills to crack a dealer with agreed premium and desired payout across various models and fuel type basis profitability.

End to end channel management with premium receivables, payout to the dealer and knowledge on claims process.

Maximize mobiliza?on through regular follow-ups & strengthening of rela?onships with dealers

Troubleshoo?ng with a) Underwri?ng team for policy approval b) Branch opera?ons team for policy issuance c) claims team for claims se?lement d) Finance team for ?mely disbursement of dealers’s commission

Key Requirements – Experience & Skills

To develop dealer business (both new and non-new) in his/her area of operation.

To train/mentor dealers/ insurance managers about product and process.

To handle and resolve dealer queries at the time of policy issuance if any.