Senior Manager - IT Operation Support -BANCS EOD/BOD

Multi Commodity Exchange Clearing Corporation; Ahmedabad District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Multi Commodity Exchange Clearing Corporation in India is seeking a Production Support and IT Operations professional responsible for managing IT infra uptime, observing, running and scaling the stack to ensure 24x7 availability across production and night operations.

The role includes developing enterprise standards, IT operations governance, overseeing DC-DR site infrastructure, incident management, and proactive problem solving to minimize downtime.

Responsibilities

• Manage IT infra uptime and observe, run, and scale the stack.
• Oversee day-to-day IT operations, production and night shifts.
• Maintain DC-DR site infrastructure and ensure 24x7 availability.
• Handle incident notification, management, and closure tracking.
• Address potential issues proactively to maximize system uptime.
• Implement automation to reduce manual tasks and boost productivity.
• Ensure compliance with BCP/DR policies and procedures.
• Coordinate IT operations from DR as a backup strategy.
• Organize internal and external training programs.

Job description

EOD-BOD/Production Support and IT Operations - shall be responsible for the following functions:

• The person is accountable for managing IT Infra uptime and his responsibility is to observe, run, and scale the stack.
• Development of enterprise standards and technology architecture and the IT operations governance process
• Oversee Day to Day IT operations, production and Night operations for EOD BOD.
• Up keeping DC-DR site Infrastructure. Production & Enterprise available 24 x 7
• Incident notification, management, and Tracking to Closure
• Problem solving: Anticipate and address potential issues before they arise, ensuring seamless operations and maximum system uptime.
• Prioritize uptime guarantees: Establish robust mechanisms to mitigate system downtime, minimizing disruptions and delivering reliable services to end-users.
• Optimize performance: Constantly monitor and fine-tune the application to enhance performance, enabling users to leverage its capabilities to the fullest to deliver on time EOD-BOD completion.
• Embrace automation: Leverage automation tools and technologies to streamline repetitive tasks, reducing manual efforts and boosting productivity.
• Compliance as per BCP / DR policy & procedures
• Manage IT Operations from DR as a Backup strategy
• Team Development - Conduct team building activities
• Organize Training programs - Organize Internal Functional Training & External Training Program

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.