Senior Manager

JLL; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

JLL is seeking a Senior Facilities Manager (Soft Services) to lead daily property operations across the assigned account. You will drive performance, implement procedures, and promote best practices to ensure efficient on-site management.

You will build strong relationships with clients, manage budgets and contracts, coordinate with vendors, and coach the on-site team to achieve service excellence while upholding health and safety standards.

Qualifications

• Adept at facilities management.
• Six to eight years' experience in facilities management or related fields.
• SCEM certification and exposure to life sciences environment may give leverage in getting the job.
• Solid background in contract management, budget supervision, customer service and stakeholder engagement.

Responsibilities

• Lead daily property operations and ensure high service levels.
• Manage client relationships and serve as main point of contact for facilities-related concerns.
• Oversee site's budget, contracts, procurement and financial operations.
• Coordinate with vendors to ensure compliance with contracts and quality.
• Lead training and coaching to develop the on-site team.
• Promote health and safety standards and ensure regulatory compliance.

Skills

Facilities management

Leadership

Contract management

Budget supervision

Vendor management

Stakeholder engagement

Health and safety

Communication skills

Education

SCEM certification

Job description

Senior Facilities Manager (Soft Services) - Account Management - Work Dynamics (region/country)

What this job involves

Leading daily property operations.

Are you a seasoned facilities expert with solid leadership skills? Working with a team, you'll manage the daily client activities for the assigned property or facility. Likewise, you will implement building procedures and performance measures and ease the path for compliance with these. You'll also boost on-site operations by promoting best practices and developing better processes. On top of these, you'll be at the helm of property safety by encouraging adherence to health and safety standards.

Getting the clients' thumbs up

You'll be working frequently with clients—that's why you'll need to build strong relationships with them. You'll be expected to proactively make sure that the clients' expectations are always met. You'll also serve as the main point of contact for any facilities-related concerns.

Keeping an eye on contracts and the budget

Do you have a proven track record in finance management? In this role, you will take charge of the site's budget, accounting and financial operations. You'll also coordinate with vendors and suppliers to ensure that they comply with the procurement processes and deliver quality work practices according to the contract and budget.

Fostering teamwork and excellence

Teamwork has always been our secret recipe for success, and the ideal candidate should stand up for this core value. As the person in charge, you will support our people’s growth and development through training and coaching sessions. You'll also uphold a culture that thrives on collaboration, cooperation and performance excellence. Furthermore, you’ll ensure that the team is constantly motivated, and that trust and work ethics prevail among members.

Highly analytical and engaging

The ideal candidate can effectively resolve complex issues through quantitative methods and holistic approaches. You'll also need to be a goal-oriented manager who is an expert in health and safety requirements, vendor management and property technical systems management. You'll spend a lot of time working with different kinds of people—that's why strong verbal and written communication skills are essential.

Requirements

• Adept at facilities management
• You'll need to have six to eight years' experience in facilities management or other related fields to land this job. A SCEM certification, a working knowledge of occupational safety, and exposure to life sciences environment may also give you leverage in getting the job.
• You must also have a solid background in contract management, budget supervision, customer service and stakeholder engagement.