Senior Manager
Full Time
TEAM Inside Sales
LOCATION Noida
EXPERIENCE 10-16
POSTED 2 days ago
We are looking for a high-impact business leader to head Inside Sales & Revenue Operations across DIY and Broker businesses nationally. This role carries a dual mandate of business leadership and operational depth — driving revenue outcomes, shaping growth strategy, delivering high-quality customer experience, and building scalable foundations across a large, distributed inside-sales ecosystem.
Charter
- DIY Business — Monetisation of individual property owners and seekers through self-serve digital journeys and assisted inside-sales, offering paid advertising, visibility, and concierge solutionsBroker Business — Acquisition, servicing, and renewals of real-estate brokers for Housing’s advertising and subscription offerings through a high-touch inside-sales model
- The role spans acquisition, monetisation, relationship management, and renewals — leading large, distributed teams, outsourced partner ecosystems, and complex day‑to‑day operations across multiple locations
Revenue & Business Ownership
- Own business delivery (monthly, quarterly, annually) across the Inside Sales charter — driving revenue growth, productivity, conversion efficiency and customer retention
- Manage funnel performance across acquisition, monetization and renewal workflows through structured governance, performance tracking and execution reviews
Operations & Execution Leadership
- Lead day‑to‑day operations for 500+ inside sales team members distributed across partner locations — driving discipline across staffing, productivity, quality and process adherence
- Build strong governance rhythms to ensure consistent execution while balancing short‑term delivery with long‑term capability building
Partner & Vendor Management
- Lead governance across outsourced operating partners — owning performance across staffing, productivity, quality, incentives, billing, capacity planning and compliance
- Drive strong accountability and execution discipline across partner ecosystems; participate in commercial discussions and contract negotiations where required
Strategic & Cross‑Functional Leadership
- Partner with Product, Marketing, Finance, HR and Strategy teams to drive growth initiatives across pricing, packaging, promotions, incentive constructs and sales campaigns
- Collaborate with Product & Tech to optimize CRM workflows, customer journeys and lead management frameworks; drive AI‑led automation and analytics to sharpen decision making and operational scalability
- Influence long‑term operating model design, process standardization and execution excellence across the business
Team Management
- Lead and develop on‑roll and off‑roll teams – building a culture of ownership, accountability and high performance
- Drive hiring, capability building, succession planning and governance depth across the organization
Apply if you have…
- A proven track record of managing large, distributed teams and delivering aggressive business targets in fast‑paced, high‑accountability environments
- Strong business acumen and operational rigor — equally comfortable with business reviews, process design, operational problem‑solving, and strategic planning
- Analytical sharpness, attention to detail and a strong bias for action and ownership
- Excellent stakeholder management and cross‑functional collaboration skills
- The ability to lead with execution intensity while thinking long‑term about people, process, and scale
REA India (Housing.com) is an equal opportunity employer and welcomes all qualified individuals to apply for employment. We are committed to creating an environment that is free from discrimination, harassment, and any other form of unlawful behavior. We value diversity and inclusion and do not discriminate against our people or applicants for employment based on age, color, gender, marital status, caste, religion, race, ethnic group, nationality, religious or political conviction, sexual orientation, gender identity, pregnancy, family responsibility, or disability or any other legally protected status. We firmly strive to eliminate any barriers that may impede equal opportunities while also recognizing that specific job roles may require appointees to possess the necessary qualifications, skills, abilities to perform essential functions of the position effectively.