Senior IT Assistant

Rishabh Metals & Chemicals (RMCPL); Mumbai; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Rishabh Metals & Chemicals (RMCPL) in Mumbai is seeking an IT Infrastructure Engineer to manage and optimize our IT systems, ensuring minimal downtime and reliable performance across hardware and software.

The role requires hands-on troubleshooting, collaboration with cross-functional teams, and proactive maintenance to reduce outages while maintaining IT assets and services.

Qualifications

• Strong knowledge of hardware networking, network engineering, and troubleshooting.
• Proven experience in managing IT infrastructure and reducing downtime.
• Ability to work collaboratively with cross-functional teams.
• Excellent problem-solving skills and attention to detail.
• Experience in team handling and IT operations management is beneficial.
• Familiarity with software and its applications.

Responsibilities

• Manage IT infrastructure for optimal performance and minimize downtime.
• Troubleshoot hardware and software issues, identify root causes, and implement solutions.
• Develop strategies to reduce downtime through proactive maintenance and monitoring.
• Collaborate with cross-functional teams to resolve complex technical issues.
• Purchase and maintain necessary IT assets.
• Ensure smooth operation of IT systems and services.

Skills

Hardware networking

Troubleshooting

Network engineering

Downtime reduction

Cross-functional teamwork

Problem solving

Attention to detail

Team leadership

IT operations management

Software familiarity

Job description

Roles and Responsibilities:

• Manage IT infrastructure for optimal performance and minimize downtime.
• Troubleshoot hardware and software issues, identify root causes, and implement solutions.
• Develop strategies to reduce downtime through proactive maintenance and monitoring.
• Collaborate with cross-functional teams to resolve complex technical issues.
• Purchase and maintain necessary IT assets.
• Ensure smooth operation of IT systems and services.

Job Requirements:

• Strong knowledge of hardware networking, network engineering, and troubleshooting is required.
• Proven experience in managing IT infrastructure and reducing downtime is essential.
• Ability to work collaboratively with cross-functional teams.
• Excellent problem-solving skills and attention to detail are necessary.
• Experience in team handling and IT operations management is beneficial.
• Familiarity with software and its applications is expected.