Senior, IT Applications Development

Forterro; Bengaluru; Presencial; INR 1.800.000 - 2.600.000; Jornada completa

Descripción de la vacante

Forterro in Bengaluru is seeking a Senior Atlassian Administrator and Developer to guide Atlassian architecture within our IT Applications team. You will collaborate with business stakeholders, IT leadership, and partners to deliver scalable, secure Atlassian solutions.

The role covers system administration, project delivery, user training, integrations, performance tuning, security, change management, and documentation. Strong scripting (Groovy/Python), SQL, and API experience are essential.

Formación

• Experience administering Jira, Confluence, JSM and related Atlassian products.
• Strong scripting skills in Groovy, Python or Shell.
• Experience with database management and SQL for Atlassian tools.
• Proven ability to manage and deliver strategic Atlassian projects.

Responsabilidades

• System Administration: Administer and configure Atlassian tools to meet organisational needs.
• Project Delivery: Lead strategic Atlassian projects with timeline and resource planning.
• User Support and Training: Provide technical support and conduct end-user/admin training.
• System Integration: Integrate Atlassian tools with enterprise systems and automate workflows.
• Performance Optimisation: Monitor performance and implement optimisations.
• Security and Compliance: Implement security measures and conduct audits.
• Change Management: Manage requests during upgrades and migrations.
• Documentation and Reporting: Create system docs and regular status reports.
• Collaboration and Stakeholder Management: Work with cross-functional teams and drive improvements.
• Innovation and Continuous Improvement: Stay updated on Atlassian trends and opportunities.

Conocimientos

Atlassian expertise

Problem-solving

Communication

Collaboration

Herramientas

Jira

Confluence

JSM

Groovy

Python

SQL

APIs & Webhooks

Descripción del empleo

Senior, IT Applications Development

Department: IT

Employment Type: Permanent

Location: India, Bangalore

Description

The Senior Atlassian Administrator and Developer will play a pivotal role in our Enterprise IT Applications team, responsible for providing guidance on Atlassian architecture and ensuring the overall Atlassian ecosystem aligns with our business application transformation program. You will collaborate closely with business stakeholders, IT leadership, and external partners to deliver scalable, robust, and future-proof Atlassian solutions.

This is an internal role, and requires excellent communication, problem-solving abilities and collaboration skills.

Responsibilities

• System Administration: Administer and configure Atlassian tools (Jira, Confluence, JSM) to meet organisational needs. Ensure system stability, performance, and security.
• Project Delivery: Lead and participate in strategic Atlassian projects, ensuring timely and successful delivery. Assist in the development of project plans, timelines, and resource allocation.
• User Support and Training: Provide technical support to users and resolve issues promptly. Develop and conduct training sessions for end-users and administrators.
• System Integration: Integrate Atlassian tools with other enterprise systems and applications. Support the development and maintenance of custom scripts and automation workflows.
• Performance Optimisation: Monitor system performance and implement optimisation strategies. Conduct regular system audits and health checks.
• Security and Compliance: Implement security measures and ensure compliance with organisational policies. Conduct security audits and vulnerability assessments.
• Change Management: Manage change requests and ensure smooth transitions during upgrades and migrations. Develop and implement change management plans.
• Documentation and Reporting: Create and maintain comprehensive system documentation and user guides. Prepare and present regular status reports to senior management.
• Collaboration and Stakeholder Management: Collaborate with cross-functional teams to understand requirements and deliver solutions. Engage with stakeholders to gather feedback and drive continuous improvement.
• Innovation and Continuous Improvement: Stay updated with the latest Atlassian product developments and industry trends. Identify opportunities for innovation and process improvement.

Skills, Knowledge & Expertise

• Atlassian Suite Expertise:
  • Extensive experience in administering and configuring Atlassian tools: Jira, Confluence, JSM, and other related products.
  • Strong understanding of Atlassian best practices and methodologies.
• Technical Proficiency:
  • Proficiency in scripting and automation using tools like Groovy, Python, or Shell scripting.
  • Experience with database management and SQL for Atlassian tools.
• Project Management:
  • Proven experience in managing and delivering strategic Atlassian projects.
  • Familiarity with project management methodologies (e.g., Agile, Scrum) and tools.
• System Integration:
  • Experience in integrating Atlassian tools with other enterprise systems (e.g., CRM, ERP, CI/CD pipelines).
  • Knowledge of APIs and webhooks for system integrations.
• User Support and Training:
  • Excellent communication skills to provide user support and training.
  • Ability to create and maintain comprehensive documentation and training materials.
• Performance Optimisation:
  • Experience in optimising the performance and scalability of Atlassian tools.
  • Knowledge of monitoring and troubleshooting techniques.
• Security and Compliance:
  • Understanding of security best practices and compliance requirements for Atlassian tools.
  • Experience in implementing security measures and conducting audits.
• Change Management:
  • Ability to manage change requests and ensure smooth transitions during system upgrades and migrations.
  • Experience in developing and implementing change management strategies.
• Problem-Solving and Analytical Skills:
  • Strong analytical skills to diagnose and resolve complex technical issues.
  • Ability to develop innovative solutions to improve system efficiency and user experience.
• Collaboration and Teamwork:
  • Proven ability to work effectively in cross-functional teams.
  • Strong interpersonal skills to collaborate with stakeholders at all levels.