Senior IT Administrator

Keka Inc.; Mohali; On-site; INR 800,000 - 1,400,000; Full time

Job summary

Keka Inc. in Mohali, India is seeking a Senior IT Administrator to own the organisation's IT infrastructure, keep systems running smoothly, and safeguard data and assets.

You will install, configure, and maintain hardware and software, manage networks, ensure security and backups, and support user needs with a proactive, detail-oriented approach in a fast-growing environment.

Qualifications

• 3+ years of IT/System Administration experience.
• Bachelor’s degree in Computer Science, IT, or a related field.
• Strong hardware and software knowledge.
• Solid understanding of networks, operating systems, and IT infrastructure.
• Excellent troubleshooting and problem-solving skills.
• Experience with user access, permissions, and IT security.
• Ability to handle sensitive data with discretion.
• Independent worker with strong ownership and attention to detail.
• Reliable, discreet, and proactive attitude.

Responsibilities

• Manage and maintain the organisation’s IT infrastructure, systems, hardware, and software.
• Install, configure, maintain, and troubleshoot computers, printers, network equipment, and other IT assets.
• Manage software installations, updates, licences, access, and user permissions.
• Troubleshoot hardware, software, network, and system-related issues.
• Monitor system performance and ensure IT infrastructure remains reliable and available.
• Maintain proper records of IT assets, software licences, systems, and configurations.
• Implement and maintain data security, backups, and access-control practices.
• Ensure sensitive company information and data is handled with strict confidentiality.
• Support employees with day-to-day IT requirements and resolve issues efficiently.
• Identify potential IT risks and recommend practical improvements.
• Ensure systems are updated, secure, and compliant with internal IT policies.
• Support onboarding and offboarding by setting up or disabling devices, accounts, and access.

Skills

IT administration

Hardware knowledge

Networking basics

Troubleshooting

IT security

Data confidentiality

Ownership

Documentation

Discretion

Education

Bachelor’s degree in Computer Science/ IT/ related field

Job description

If you’re the person everyone calls when IT stops working, this one’s for you.

We’re looking for a Senior IT Administrator who can take ownership of our IT infrastructure, keep systems running smoothly, and make sure our hardware, software, networks, and data are handled properly.

This role is not just about fixing laptops when something breaks. It’s about keeping the entire IT environment secure, organised, reliable, and running without unnecessary downtime.

You’ll be working with systems and information that require discretion, confidentiality, and responsible handling of sensitive data.

What You’ll Do

• Manage and maintain the organisation’s IT infrastructure, systems, hardware, and software.
• Install, configure, maintain, and troubleshoot computers, laptops, printers, network equipment, and other IT assets.
• Manage software installations, updates, licences, access, and user permissions.
• Troubleshoot hardware, software, network, and system-related issues.
• Monitor system performance and ensure IT infrastructure remains reliable and available.
• Maintain proper records of IT assets, software licences, systems, and configurations.
• Implement and maintain data security, backups, and access-control practices.
• Ensure sensitive company information and data is handled with strict confidentiality.
• Support employees with day-to-day IT requirements and resolve issues efficiently.
• Identify potential IT risks and recommend practical improvements.
• Ensure systems are updated, secure, and compliant with internal IT policies.
• Support onboarding and offboarding by setting up or disabling devices, accounts, and access.

What We’re Looking For

• 3+ years of experience in IT/System Administration.
• Bachelor’s degree in Computer Science, IT, or a related field.
• Strong hardware and software knowledge.
• Good understanding of networks, operating systems, and IT infrastructure.
• Strong troubleshooting and problem-solving skills.
• Experience with user access, permissions, and IT security.
• Comfortable handling sensitive and confidential company data.
• Ability to work independently, prioritise issues, and take ownership.
• Strong attention to detail and documentation skills.
• Reliable, discreet, and proactive.

What Will Set You Apart

• Experience managing IT infrastructure for a growing organisation.
• Knowledge of cloud-based systems and SaaS applications.
• Experience with endpoint security, antivirus/EDR, and device management.
• Understanding of cybersecurity best practices.
• Experience managing backups and disaster-recovery processes.
• Familiarity with access management and security policies.
• Ability to proactively identify IT issues before they become bigger problems.

Why Join Us?

You’ll have real ownership over the organisation’s IT environment and the opportunity to build stronger, more secure, and more efficient systems as the organisation grows.

You’ll work across hardware, software, infrastructure, security, and employee IT support, giving you visibility across the entire organisation.

We’re particularly interested in candidates who can demonstrate strong technical knowledge, problem-solving ability, ownership, and a responsible approach to handling company systems and sensitive data.