Senior Integration and Support Engineer

IDEMIA Group; Delhi; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

IDEMIA is seeking a Senior Support & Integration Engineer in Delhi to deliver L2/L3 enterprise application support and complex system integration for government-grade environments. You will troubleshoot Java apps on production, work with Oracle DB, REST/SOAP integrations, and API testing.

The role requires 8+ years of experience, JBoss deployments, and strong ownership of incidents. On-call support and cross-team coordination are essential in a fast-moving, global context.

Qualifications

• 8+ years of experience in enterprise application support and system integration.
• Experience supporting government/large enterprise projects is a plus.
• Familiarity with Java, Linux, Oracle, and ITIL is beneficial.

Responsibilities

• Provide L2/L3 support for enterprise Java applications in production.
• Troubleshoot application, integration, database, and performance issues.
• Support applications on JBoss Application Server.
• Work with Oracle databases and SQL for analysis.
• Troubleshoot REST, SOAP, JSON/XML, HTTP/HTTPS integrations.
• Perform API testing using Postman/SoapUI.
• Analyze JVM performance, memory, and logs.
• Coordinate with development, infra, and other teams.
• Support deployments and production changes.
• Provide 24x7/on-call support when required.
• Own production incidents.

Skills

L2/L3 support

Java applications

REST APIs

Postman/SoapUI

Oracle databases

SQL

JVM performance

On-call support

Education

Bachelor's degree in Computer Science, IT, Engineering

Certifications in Java, Linux, Oracle and ITIL

Government/large enterprise project experience advantageous

Job description

Select how often (in days) to receive an alert:

Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography, we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places – at scale and in total security.

Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance.

Purpose

We are looking for a Senior Support & Integration Engineer with 8+ years of experience in enterprise application support and system integration. The role will involve supporting critical applications for a government client and resolving production and integration issues.

Key Missions

Key Responsibilities

• Provide L2/L3 support for enterprise Java applications in a production environment.
• Troubleshoot application, integration, database, and performance-related issues.
• Support applications deployed on JBoss Application Server.
• Work with Oracle databases and SQL for issue analysis and troubleshooting.
• Troubleshoot REST APIs, SOAP/Web Services, JSON/XML, and HTTP/HTTPS integrations.
• Perform API testing using Postman/SoapUI.
• Analyse JVM performance, memory utilisation, thread issues and application-server logs.
• Troubleshoot application-server connectivity with databases and external systems.
• Analyse database connectivity, sessions, locks and performance-related issues.
• Analyze logs, identify root causes, and provide timely resolutions.
• Coordinate with development, infrastructure, and other technical teams for issue resolution.
• Support deployments, releases, and production changes as required.
• Willingness to provide 24×7/on-call support when required
• Strong ownership of production incidents

Profile & Other Information

Required Skills

Education
Bachelor’s degree in Computer Science, IT, Engineering, or a related field.
Government/large enterprise project experience will be an advantage.
Relevant technical certifications in Java, Linux, Oracle and ITIL will be an added advantage.

By choosing to work at IDEMIA, you will join a unique tech company, offering a wide range of growth opportunities. You will contribute to a safer world, collaborating with an international and global community. We value the diversity of our teams and welcome people from all walks of life, regardless of how they look, where they come from, who they love, or what they think.

We deliver cutting edge, future proof innovation that reach the highest technological standards and we’re transforming, fast, to stay a leader in a world that’s changing fast, too.

At IDEMIA, people can develop their expertise and feel a sense of ownership and empowerment, in a global environment, as part of a company with the ambition and the ability to change the world.

Visit our website to know more about the leader in Identity Technologies